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Showing posts with label 120901. Show all posts
Showing posts with label 120901. Show all posts

2010-2020 BMW 750i Technical Service Bulletin # 660512 Date: 120901

2010-2020 BMW 750i Technical Service Bulletin # 660512 Date: 120901

Collision Avoidance - Check Control Mssg. 'Front Camera Failed'

SI B66 05 12

Distance Systems, Cruise Control, Remote Control

September 2012

Technical Service

SUBJECT

KAFAS: CCM Stating "Front Camera Failed"

MODEL

F01

F02

F06

F07

F10

F12

F13

F30

Vehicles affected:

2020-2020 BMW 750i (F01) V8-4.4L Turbo (N63) Page 34

^ With option 5AD Lane Departure Warning (LDW)

and/or

^ 8TH Speed Limit Information (SLI)

^ Production date to August 1, 2012

SITUATION

A check control message (CCM) stating that the "KAFAS (Camera Assisted Driver Assistance System): Front camera failed" is displayed on the

Central Information Display (CID).

Fault code 0x800ABD is stored in memory in the KAFAS.

CAUSE

A software error in the KAFAS control unit

PROCEDURE

1. Perform a vehicle test using ISTA and complete all test plans linked to the fault code 0x800ABD.

Note:

When the ISTA system message displays: Battery voltage only "XX.XX" V. Please connect charger. Please note the displayed battery

voltage reading in the repair order comments section.

2. Retest the functionality. If the issue is resolved after performing step 1 above, then no further diagnostic steps are required.

3. If the issue is not resolved after completion of step 1 above, proceed as follows:

a. For vehicles produced to January 4, 2012, the KAFAS control unit must be replaced and the vehicle programmed and coded with

ISTA/P 2.47.5 or higher.

b. For vehicles produced from January 4, 2012, do not replace the KAFAS control unit. Only program and code the vehicle with ISTA/P

2.47.5 or higher.

NOTE:

ISTA/P 2.47.5 is scheduled for release in September 2012.

4. Retest the KAFAS functionality

PARTS INFORMATION

2020-2020 BMW 750i (F01) V8-4.4L Turbo (N63) Page 35

2010-2020 BMW 750i Technical Service Bulletin # 652109 Date: 120901

2010-2020 BMW 750i Technical Service Bulletin # 652109 Date: 120901

2020-2020 BMW 750i (F01) V8-4.4L Turbo (N63) Page 29

Audio System - CD Artist/Song Titles Not Displayed

SI B65 21 09

Audio, Navigation, Monitors, Alarms, SRS

September 2012

Technical Service

This Service Information bulletin supersedes SI B65 21 09 dated May 2012.

[NEW] designates changes to this revision

SUBJECT

Artist and Song Title Are Not Displayed - Gracenote Data Not Up-To-Date

MODEL

[NEW] All with option 609 (Navigation System Professional, CIC or HU-H)

SITUATION

When playing certain audio compact discs (CDs), the artist and song title information is not displayed.

CAUSE

[NEW] The Gracenote(R) music track database installed on the hard disk drive of the Car Information Computer (CIC) or Headunit-High (HU-H) is

not up-to-date.

INFORMATION

[NEW] The CIC and HU-H are equipped with special software provided by Gracenote(R) for the purpose of displaying music track data (artist and

song title) when playing audio CDs.

[NEW] The Gracenote(R) data installed in the CIC and HU-H when the vehicle is produced is the latest available version at that time, and like

Navigation map data, becomes outdated over a period of time.

BMW is not responsible for keeping the vehicle Gracenote(R) database up to date.

However, BMW is making available updated Gracenote(R) data for those dealers and customers wanting the latest data installed in their vehicles.

What is Gracenote(R) in general?

Gracenote(R) is a company that maintains and licenses a database containing information about the contents of audio CDs. It provides software and

metadata to businesses that enable its customers to manage and search digital media. Gracenote provides its media management technology and

global media database of digital entertainment information to the mobile, automobile, portable, home and PC markets.

This music track database provided by Gracenote(R) uses TOC (Table of Content) as the identification pattern. This means complete albums on

digital audio CDs are identified based on the number of tracks and the track length. The corresponding data (track, artist, etc.) are then

correspondingly assigned in the music search database.

For more detailed information, refer to www.gracenote.com.

PROCEDURE

Refer to Attachment A for the procedure to install the Gracenote(R) database Update CD.

[NEW] Refer to Attachment B for the procedure to install the Gracenote(R) database Update CD onto the Hard Disc Drive (HDD) of an HU-H.

PARTS INFORMATION

WARRANTY INFORMATION

2020-2020 BMW 750i (F01) V8-4.4L Turbo (N63) Page 30

Updating the vehicles Gracenote(R) database to the current version is not covered under BMWs limited warranties.

ATTACHMENTS

2020-2020 BMW 750i (F01) V8-4.4L Turbo (N63) Page 31

attachment B652109_Attachment_A.

2020-2020 BMW 750i (F01) V8-4.4L Turbo (N63) Page 32

2020-2020 BMW 750i (F01) V8-4.4L Turbo (N63) Page 33

attachment B652109_Attachment_B.

2010-2020 BMW 750i Technical Service Bulletin # 840311 Date: 120901

2010-2020 BMW 750i Technical Service Bulletin # 840311 Date: 120901

BMW ASSIST(R) - Combox Repl. Part Activation via DCSnet

SI B84 03 11

Communication Systems

2020-2020 BMW 750i (F01) V8-4.4L Turbo (N63) Page 22

September 2012

Technical Service

This Service Information bulletin supersedes SI B84 03 11 dated September 2011.

[NEW] designates changes to this revision

SUBJECT

[NEW] Telematics Device Spares Replacement Part Activation via DCSnet for BMW Assist

MODEL

[NEW] All vehicles equipped with BMW Assist (639 or 6NL)

[NEW] INFORMATION

The following changes have taken place:

^ Introduction of the Peiker Acoustics TCB (Telematics Control Board) as the successor to the current Combox. The TCB is available in all 5 and 7

Series vehicles beginning with July 2012 production.

^ The application name has been changed from "Combox Activation" to "Telematics Device Spares Activation."

^ All Telematics control unit spares, including CDMA, can now be activated by Part managers via the DCSnet application. Service technicians no

longer need to contact the Telematics Analyst with activation requests. New MIN and MDN numbers needed for programming into CDMA units

will be made available in the Telematics Device Spares Activation application after the Parts managers have completed the activation process.

These numbers will be provided to the Service Technician by the Parts manager following activation.

[NEW] PROCEDURE

Please refer to the attachment for the updated instructions on Telematics control unit replacement parts activation via DCSnet.

NOTE:

As was the case in the original procedure, Telematics control unit replacement parts activation is still intended to be performed by Parts managers

only.

All Telematics control unit spares are to be activated by the Parts manager before release to the technician for installation in the vehicle.

[NEW] WARRANTY INFORMATION

Not applicable.

ATTACHMENTS

2020-2020 BMW 750i (F01) V8-4.4L Turbo (N63) Page 23

2020-2020 BMW 750i (F01) V8-4.4L Turbo (N63) Page 24

2020-2020 BMW 750i (F01) V8-4.4L Turbo (N63) Page 25

2020-2020 BMW 750i (F01) V8-4.4L Turbo (N63) Page 26

2020-2020 BMW 750i (F01) V8-4.4L Turbo (N63) Page 27

2020-2020 BMW 750i (F01) V8-4.4L Turbo (N63) Page 28

B840311_Replacement_Telematics_Device_Spares_Activation.

2010-2020 BMW 750i Technical Service Bulletin # 651112 Date: 120901

2010-2020 BMW 750i Technical Service Bulletin # 651112 Date: 120901

Audio Sys- Stored FM Stations Intermittently Default To FM 87.7

SI B65 11 12

Audio, Navigation, Monitors, Alarms, SRS

September 2012

Technical Service

SUBJECT

Intermittently Stored FM Radio Stations Default to FM 87.7

MODEL

E82

E82E

E88

E89

2020-2020 BMW 750i (F01) V8-4.4L Turbo (N63) Page 19

E90

E91

E92

E93

With:

^ Option 663 (Radio BMW Professional, RAD2+)

or

^ Option 609 (Navigation System Professional, CIC)

E60

E61

E63

E64

E70

E71

E72

E84

F01

F02

F04

F06

F07

F10

F12

F13

F25

F30

With option 609 (Navigation System Professional, CIC)

SITUATION

Intermittently, the stored FM radio stations default to FM 87.7 after vehicle start-up. Normal operation is restored after the vehicle has entered sleep

mode (approx. 16 minutes after Terminal R off).

CAUSE

The radio part of the head unit is in default mode.

CORRECTION

Do not replace parts!

Reproduce the complaint.

Perform the procedure outlined below with all remote control keys assigned to the vehicle (including the customers spare keys).

PROCEDURE

Procedure 1 - Perform this procedure with each assigned remote control key:

1. Unlock - Lock - Unlock the vehicle with the remote control key.

2. Check the stored FM radio stations for each remote control key.

3. If there are no FM radio stations stored for one or more of the remote control keys, store some FM radio stations for each remote control key.

4. Let the vehicle enter sleep mode (approx. 16 minutes after Termina R off) to properly store the FM radio stations for each remote control key.

5. Retest the functionality.

Procedure 2 - only if Procedure 1 does not resolve this issue:

1. Submit a PuMA case with the subject "Radio stations default to FM87.7."

2. Include the answers on the following questions in the PuMA case:

^ Are relevant faults stored?

2020-2020 BMW 750i (F01) V8-4.4L Turbo (N63) Page 20

^ What is the battery voltage before and while starting the vehicle?

^ Are external components connected?

^ What are the weather conditions when it happens (cold/hot)?

Note:

When the ISTA system message displays: Battery voltage only "XX.XX" V. Please connect charger Please note the displayed battery

voltage reading in the repair order comments section.

2020-2020 BMW 750i (F01) V8-4.4L Turbo (N63) Page 21

2010-2020 BMW 650i Technical Service Bulletin # 652109 Date: 120901

2010-2020 BMW 650i Technical Service Bulletin # 652109 Date: 120901

2020-2020 BMW 650i Coupe (E63) V8-4.8L (N62TU) Page 20

Audio System - CD Artist/Song Titles Not Displayed

SI B65 21 09

Audio, Navigation, Monitors, Alarms, SRS

September 2012

Technical Service

This Service Information bulletin supersedes SI B65 21 09 dated May 2012.

[NEW] designates changes to this revision

SUBJECT

Artist and Song Title Are Not Displayed - Gracenote Data Not Up-To-Date

MODEL

[NEW] All with option 609 (Navigation System Professional, CIC or HU-H)

SITUATION

When playing certain audio compact discs (CDs), the artist and song title information is not displayed.

CAUSE

[NEW] The Gracenote(R) music track database installed on the hard disk drive of the Car Information Computer (CIC) or Headunit-High (HU-H) is

not up-to-date.

INFORMATION

[NEW] The CIC and HU-H are equipped with special software provided by Gracenote(R) for the purpose of displaying music track data (artist and

song title) when playing audio CDs.

[NEW] The Gracenote(R) data installed in the CIC and HU-H when the vehicle is produced is the latest available version at that time, and like

Navigation map data, becomes outdated over a period of time.

BMW is not responsible for keeping the vehicle Gracenote(R) database up to date.

However, BMW is making available updated Gracenote(R) data for those dealers and customers wanting the latest data installed in their vehicles.

What is Gracenote(R) in general?

Gracenote(R) is a company that maintains and licenses a database containing information about the contents of audio CDs. It provides software and

metadata to businesses that enable its customers to manage and search digital media. Gracenote provides its media management technology and

global media database of digital entertainment information to the mobile, automobile, portable, home and PC markets.

This music track database provided by Gracenote(R) uses TOC (Table of Content) as the identification pattern. This means complete albums on

digital audio CDs are identified based on the number of tracks and the track length. The corresponding data (track, artist, etc.) are then

correspondingly assigned in the music search database.

For more detailed information, refer to www.gracenote.com.

PROCEDURE

Refer to Attachment A for the procedure to install the Gracenote(R) database Update CD.

[NEW] Refer to Attachment B for the procedure to install the Gracenote(R) database Update CD onto the Hard Disc Drive (HDD) of an HU-H.

PARTS INFORMATION

WARRANTY INFORMATION

2020-2020 BMW 650i Coupe (E63) V8-4.8L (N62TU) Page 21

Updating the vehicles Gracenote(R) database to the current version is not covered under BMWs limited warranties.

ATTACHMENTS

2020-2020 BMW 650i Coupe (E63) V8-4.8L (N62TU) Page 22

attachment B652109_Attachment_A.

2020-2020 BMW 650i Coupe (E63) V8-4.8L (N62TU) Page 23

2020-2020 BMW 650i Coupe (E63) V8-4.8L (N62TU) Page 24

attachment B652109_Attachment_B.

2010-2020 BMW 650i Technical Service Bulletin # 840311 Date: 120901

2010-2020 BMW 650i Technical Service Bulletin # 840311 Date: 120901

BMW ASSIST(R) - Combox Repl. Part Activation via DCSnet

SI B84 03 11

Communication Systems

2020-2020 BMW 650i Coupe (E63) V8-4.8L (N62TU) Page 13

September 2012

Technical Service

This Service Information bulletin supersedes SI B84 03 11 dated September 2011.

[NEW] designates changes to this revision

SUBJECT

[NEW] Telematics Device Spares Replacement Part Activation via DCSnet for BMW Assist

MODEL

[NEW] All vehicles equipped with BMW Assist (639 or 6NL)

[NEW] INFORMATION

The following changes have taken place:

^ Introduction of the Peiker Acoustics TCB (Telematics Control Board) as the successor to the current Combox. The TCB is available in all 5 and 7

Series vehicles beginning with July 2012 production.

^ The application name has been changed from "Combox Activation" to "Telematics Device Spares Activation."

^ All Telematics control unit spares, including CDMA, can now be activated by Part managers via the DCSnet application. Service technicians no

longer need to contact the Telematics Analyst with activation requests. New MIN and MDN numbers needed for programming into CDMA units

will be made available in the Telematics Device Spares Activation application after the Parts managers have completed the activation process.

These numbers will be provided to the Service Technician by the Parts manager following activation.

[NEW] PROCEDURE

Please refer to the attachment for the updated instructions on Telematics control unit replacement parts activation via DCSnet.

NOTE:

As was the case in the original procedure, Telematics control unit replacement parts activation is still intended to be performed by Parts managers

only.

All Telematics control unit spares are to be activated by the Parts manager before release to the technician for installation in the vehicle.

[NEW] WARRANTY INFORMATION

Not applicable.

ATTACHMENTS

2020-2020 BMW 650i Coupe (E63) V8-4.8L (N62TU) Page 14

2020-2020 BMW 650i Coupe (E63) V8-4.8L (N62TU) Page 15

2020-2020 BMW 650i Coupe (E63) V8-4.8L (N62TU) Page 16

2020-2020 BMW 650i Coupe (E63) V8-4.8L (N62TU) Page 17

2020-2020 BMW 650i Coupe (E63) V8-4.8L (N62TU) Page 18

2020-2020 BMW 650i Coupe (E63) V8-4.8L (N62TU) Page 19

B840311_Replacement_Telematics_Device_Spares_Activation.

Not applicable 2010-2020 BMW 650i Technical Service Bulletin # 651112 Date: 120901

Not applicable 2010-2020 BMW 650i Technical Service Bulletin # 651112 Date: 120901

Audio Sys- Stored FM Stations Intermittently Default To FM 87.7

SI B65 11 12

Audio, Navigation, Monitors, Alarms, SRS

September 2012

Technical Service

SUBJECT

Intermittently Stored FM Radio Stations Default to FM 87.7

MODEL

E82

E82E

E88

E89

E90

E91

E92

E93

With:

^ Option 663 (Radio BMW Professional, RAD2+)

or

^ Option 609 (Navigation System Professional, CIC)

E60

E61

E63

E64

E70

E71

E72

E84

F01

F02

F04

F06

F07

F10

F12

F13

F25

F30

With option 609 (Navigation System Professional, CIC)

SITUATION

Intermittently, the stored FM radio stations default to FM 87.7 after vehicle start-up. Normal operation is restored after the vehicle has entered sleep

mode (approx. 16 minutes after Terminal R off).

CAUSE

The radio part of the head unit is in default mode.

CORRECTION

Do not replace parts!

Reproduce the complaint.

Perform the procedure outlined below with all remote control keys assigned to the vehicle (including the customers spare keys).

PROCEDURE

Procedure 1 - Perform this procedure with each assigned remote control key:

2020-2020 BMW 650i Coupe (E63) V8-4.8L (N62TU) Page 11

1. Unlock - Lock - Unlock the vehicle with the remote control key.

2. Check the stored FM radio stations for each remote control key.

3. If there are no FM radio stations stored for one or more of the remote control keys, store some FM radio stations for each remote control key.

4. Let the vehicle enter sleep mode (approx. 16 minutes after Termina R off) to properly store the FM radio stations for each remote control key.

5. Retest the functionality.

Procedure 2 - only if Procedure 1 does not resolve this issue:

1. Submit a PuMA case with the subject "Radio stations default to FM87.7."

2. Include the answers on the following questions in the PuMA case:

^ Are relevant faults stored?

^ What is the battery voltage before and while starting the vehicle?

^ Are external components connected?

^ What are the weather conditions when it happens (cold/hot)?

Note:

When the ISTA system message displays: Battery voltage only "XX.XX" V. Please connect charger Please note the displayed battery

voltage reading in the repair order comments section.

2020-2020 BMW 650i Coupe (E63) V8-4.8L (N62TU) Page 12

2010-2020 BMW 550i Technical Service Bulletin # 652109 Date: 120901

2010-2020 BMW 550i Technical Service Bulletin # 652109 Date: 120901

2010-2020 BMW 550i Sedan (E60) V8-4.8L (N62TU) Page 20

Audio System - CD Artist/Song Titles Not Displayed

SI B65 21 09

Audio, Navigation, Monitors, Alarms, SRS

September 2012

Technical Service

This Service Information bulletin supersedes SI B65 21 09 dated May 2012.

[NEW] designates changes to this revision

SUBJECT

Artist and Song Title Are Not Displayed - Gracenote Data Not Up-To-Date

MODEL

[NEW] All with option 609 (Navigation System Professional, CIC or HU-H)

SITUATION

When playing certain audio compact discs (CDs), the artist and song title information is not displayed.

CAUSE

[NEW] The Gracenote(R) music track database installed on the hard disk drive of the Car Information Computer (CIC) or Headunit-High (HU-H) is

not up-to-date.

INFORMATION

[NEW] The CIC and HU-H are equipped with special software provided by Gracenote(R) for the purpose of displaying music track data (artist and

song title) when playing audio CDs.

[NEW] The Gracenote(R) data installed in the CIC and HU-H when the vehicle is produced is the latest available version at that time, and like

Navigation map data, becomes outdated over a period of time.

BMW is not responsible for keeping the vehicle Gracenote(R) database up to date.

However, BMW is making available updated Gracenote(R) data for those dealers and customers wanting the latest data installed in their vehicles.

What is Gracenote(R) in general?

Gracenote(R) is a company that maintains and licenses a database containing information about the contents of audio CDs. It provides software and

metadata to businesses that enable its customers to manage and search digital media. Gracenote provides its media management technology and

global media database of digital entertainment information to the mobile, automobile, portable, home and PC markets.

This music track database provided by Gracenote(R) uses TOC (Table of Content) as the identification pattern. This means complete albums on

digital audio CDs are identified based on the number of tracks and the track length. The corresponding data (track, artist, etc.) are then

correspondingly assigned in the music search database.

For more detailed information, refer to www.gracenote.com.

PROCEDURE

Refer to Attachment A for the procedure to install the Gracenote(R) database Update CD.

[NEW] Refer to Attachment B for the procedure to install the Gracenote(R) database Update CD onto the Hard Disc Drive (HDD) of an HU-H.

PARTS INFORMATION

WARRANTY INFORMATION

2010-2020 BMW 550i Sedan (E60) V8-4.8L (N62TU) Page 21

Updating the vehicles Gracenote(R) database to the current version is not covered under BMWs limited warranties.

ATTACHMENTS

2010-2020 BMW 550i Sedan (E60) V8-4.8L (N62TU) Page 22

attachment B652109_Attachment_A.

2010-2020 BMW 550i Sedan (E60) V8-4.8L (N62TU) Page 23

2010-2020 BMW 550i Sedan (E60) V8-4.8L (N62TU) Page 24

attachment B652109_Attachment_B.

2010-2020 BMW 550i Technical Service Bulletin # 840311 Date: 120901

2010-2020 BMW 550i Technical Service Bulletin # 840311 Date: 120901

BMW ASSIST(R) - Combox Repl. Part Activation via DCSnet

SI B84 03 11

Communication Systems

2010-2020 BMW 550i Sedan (E60) V8-4.8L (N62TU) Page 13

September 2012

Technical Service

This Service Information bulletin supersedes SI B84 03 11 dated September 2011.

[NEW] designates changes to this revision

SUBJECT

[NEW] Telematics Device Spares Replacement Part Activation via DCSnet for BMW Assist

MODEL

[NEW] All vehicles equipped with BMW Assist (639 or 6NL)

[NEW] INFORMATION

The following changes have taken place:

^ Introduction of the Peiker Acoustics TCB (Telematics Control Board) as the successor to the current Combox. The TCB is available in all 5 and 7

Series vehicles beginning with July 2012 production.

^ The application name has been changed from "Combox Activation" to "Telematics Device Spares Activation."

^ All Telematics control unit spares, including CDMA, can now be activated by Part managers via the DCSnet application. Service technicians no

longer need to contact the Telematics Analyst with activation requests. New MIN and MDN numbers needed for programming into CDMA units

will be made available in the Telematics Device Spares Activation application after the Parts managers have completed the activation process.

These numbers will be provided to the Service Technician by the Parts manager following activation.

[NEW] PROCEDURE

Please refer to the attachment for the updated instructions on Telematics control unit replacement parts activation via DCSnet.

NOTE:

As was the case in the original procedure, Telematics control unit replacement parts activation is still intended to be performed by Parts managers

only.

All Telematics control unit spares are to be activated by the Parts manager before release to the technician for installation in the vehicle.

[NEW] WARRANTY INFORMATION

Not applicable.

ATTACHMENTS

2010-2020 BMW 550i Sedan (E60) V8-4.8L (N62TU) Page 14

2010-2020 BMW 550i Sedan (E60) V8-4.8L (N62TU) Page 15

2010-2020 BMW 550i Sedan (E60) V8-4.8L (N62TU) Page 16

2010-2020 BMW 550i Sedan (E60) V8-4.8L (N62TU) Page 17

2010-2020 BMW 550i Sedan (E60) V8-4.8L (N62TU) Page 18

2010-2020 BMW 550i Sedan (E60) V8-4.8L (N62TU) Page 19

B840311_Replacement_Telematics_Device_Spares_Activation.

Not applicable 2010-2020 BMW 550i Technical Service Bulletin # 651112 Date: 120901

Not applicable 2010-2020 BMW 550i Technical Service Bulletin # 651112 Date: 120901

Audio Sys- Stored FM Stations Intermittently Default To FM 87.7

SI B65 11 12

Audio, Navigation, Monitors, Alarms, SRS

September 2012

Technical Service

SUBJECT

Intermittently Stored FM Radio Stations Default to FM 87.7

MODEL

E82

E82E

E88

E89

E90

E91

E92

E93

With:

^ Option 663 (Radio BMW Professional, RAD2+)

or

^ Option 609 (Navigation System Professional, CIC)

E60

E61

E63

E64

E70

E71

E72

E84

F01

F02

F04

F06

F07

F10

F12

F13

F25

F30

With option 609 (Navigation System Professional, CIC)

SITUATION

Intermittently, the stored FM radio stations default to FM 87.7 after vehicle start-up. Normal operation is restored after the vehicle has entered sleep

mode (approx. 16 minutes after Terminal R off).

CAUSE

The radio part of the head unit is in default mode.

CORRECTION

Do not replace parts!

Reproduce the complaint.

Perform the procedure outlined below with all remote control keys assigned to the vehicle (including the customers spare keys).

PROCEDURE

Procedure 1 - Perform this procedure with each assigned remote control key:

2010-2020 BMW 550i Sedan (E60) V8-4.8L (N62TU) Page 11

1. Unlock - Lock - Unlock the vehicle with the remote control key.

2. Check the stored FM radio stations for each remote control key.

3. If there are no FM radio stations stored for one or more of the remote control keys, store some FM radio stations for each remote control key.

4. Let the vehicle enter sleep mode (approx. 16 minutes after Termina R off) to properly store the FM radio stations for each remote control key.

5. Retest the functionality.

Procedure 2 - only if Procedure 1 does not resolve this issue:

1. Submit a PuMA case with the subject "Radio stations default to FM87.7."

2. Include the answers on the following questions in the PuMA case:

^ Are relevant faults stored?

^ What is the battery voltage before and while starting the vehicle?

^ Are external components connected?

^ What are the weather conditions when it happens (cold/hot)?

Note:

When the ISTA system message displays: Battery voltage only "XX.XX" V. Please connect charger Please note the displayed battery

voltage reading in the repair order comments section.

2010-2020 BMW 550i Sedan (E60) V8-4.8L (N62TU) Page 12

2010-2020 BMW 535i Technical Service Bulletin # 180112 Date: 120901

2010-2020 BMW 535i Technical Service Bulletin # 180112 Date: 120901

Exhaust System - Rattle Noise From Tail Pipe Upon Start Up

SI B18 01 12

Exhaust Systems

September 2012

Technical Service

SUBJECT

Rear Muffler Exhaust Flap Diagnosis

MODEL

All models with the N54, N54T or N55 engine

SITUATION

A rattling noise is heard from the exhaust tail pipe during start-up. The noise can last up to sixty seconds.

CAUSE

Insufficient vacuum to hold the exhaust flap shut

Note:

2010-2020 BMW 535i Sedan (E60) L6-3.0L Turbo (N54) Page 25

There will be an audible one-time click from the exhaust flap when it opens or closes. This is a normal function of the exhaust flap.

PROCEDURE

Recommended parts needed for diagnosis (all reusable):

10cm of vacuum line (P/N 11 72 7 545 323)

One meter of vacuum line (P/N 11 72 7 545 323)

Vacuum line T-fitting (P/N 11 72 1 439 973)

Vacuum line straight fitting (P/N 11 72 1 803 012)

1. Remove the vacuum line at the exhaust flap actuator. Install the 10 cm section of test hose with the T-fitting (1). Connect the one-meter section

of hose to the open port in the T-fitting.

2. Connect the other end of the one-meter vacuum test line to the pressure port (1) on top of the IMIB.

3. Select the Low Pressure 1 setting from the Multimeter menu section of the IMIB.

2010-2020 BMW 535i Sedan (E60) L6-3.0L Turbo (N54) Page 26

If the engine is cold: The DME will actuate the exhaust flap for approximately 60 seconds once the engine is started. Measure the vacuum at

the IMIB during this actuation phase. If there are no leaks in the system, the IMIB should read 0.3 to 0.0 bar while the exhaust flap is actuating

(the flap is closed).

If the engine is at operating temperature: The exhaust flap can also be actuated manually through the ISID. Follow the necessary steps in

test plan "B1214_TVD_AGK - Exhaust flap." The exhaust flap actuates for approximately 30 seconds during the test. The engine needs to be

shut off and restarted during each test attempt. Measure the vacuum at the IMIB during this actuation phase. If there are no leaks in the system,

the IMIB should read 0.3 to 0.0 bar while the exhaust flap is actuating (the flap is closed).

If the reading is higher than 0.3 bar:

1. Isolate the exhaust flap actuator by splicing in the straight adapter fitting (1).

2. Check the vacuum again at the IMIB (the engine is running cold or through the ISID with the engine at operating temp).

3. If the reading is now within spec (0.3 bar or lower), the diaphragm in the exhaust flap actuator is the source of the leak and the rear muffler

with the flap will need to be replaced.

4. If the vacuum reading at the IMIB is still high, then the vacuum line, vacuum source or electrical solenoid/wiring will need to be checked to

find the cause of the high reading.

2010-2020 BMW 535i Technical Service Bulletin # 652109 Date: 120901

2010-2020 BMW 535i Technical Service Bulletin # 652109 Date: 120901

2010-2020 BMW 535i Sedan (E60) L6-3.0L Turbo (N54) Page 20

Audio System - CD Artist/Song Titles Not Displayed

SI B65 21 09

Audio, Navigation, Monitors, Alarms, SRS

September 2012

Technical Service

This Service Information bulletin supersedes SI B65 21 09 dated May 2012.

[NEW] designates changes to this revision

SUBJECT

Artist and Song Title Are Not Displayed - Gracenote Data Not Up-To-Date

MODEL

[NEW] All with option 609 (Navigation System Professional, CIC or HU-H)

SITUATION

When playing certain audio compact discs (CDs), the artist and song title information is not displayed.

CAUSE

[NEW] The Gracenote(R) music track database installed on the hard disk drive of the Car Information Computer (CIC) or Headunit-High (HU-H) is

not up-to-date.

INFORMATION

[NEW] The CIC and HU-H are equipped with special software provided by Gracenote(R) for the purpose of displaying music track data (artist and

song title) when playing audio CDs.

[NEW] The Gracenote(R) data installed in the CIC and HU-H when the vehicle is produced is the latest available version at that time, and like

Navigation map data, becomes outdated over a period of time.

BMW is not responsible for keeping the vehicle Gracenote(R) database up to date.

However, BMW is making available updated Gracenote(R) data for those dealers and customers wanting the latest data installed in their vehicles.

What is Gracenote(R) in general?

Gracenote(R) is a company that maintains and licenses a database containing information about the contents of audio CDs. It provides software and

metadata to businesses that enable its customers to manage and search digital media. Gracenote provides its media management technology and

global media database of digital entertainment information to the mobile, automobile, portable, home and PC markets.

This music track database provided by Gracenote(R) uses TOC (Table of Content) as the identification pattern. This means complete albums on

digital audio CDs are identified based on the number of tracks and the track length. The corresponding data (track, artist, etc.) are then

correspondingly assigned in the music search database.

For more detailed information, refer to www.gracenote.com.

PROCEDURE

Refer to Attachment A for the procedure to install the Gracenote(R) database Update CD.

[NEW] Refer to Attachment B for the procedure to install the Gracenote(R) database Update CD onto the Hard Disc Drive (HDD) of an HU-H.

PARTS INFORMATION

WARRANTY INFORMATION

2010-2020 BMW 535i Sedan (E60) L6-3.0L Turbo (N54) Page 21

Updating the vehicles Gracenote(R) database to the current version is not covered under BMWs limited warranties.

ATTACHMENTS

2010-2020 BMW 535i Sedan (E60) L6-3.0L Turbo (N54) Page 22

attachment B652109_Attachment_A.

2010-2020 BMW 535i Sedan (E60) L6-3.0L Turbo (N54) Page 23

2010-2020 BMW 535i Sedan (E60) L6-3.0L Turbo (N54) Page 24

attachment B652109_Attachment_B.

2010-2020 BMW 535i Technical Service Bulletin # 840311 Date: 120901

2010-2020 BMW 535i Technical Service Bulletin # 840311 Date: 120901

BMW ASSIST(R) - Combox Repl. Part Activation via DCSnet

SI B84 03 11

Communication Systems

2010-2020 BMW 535i Sedan (E60) L6-3.0L Turbo (N54) Page 13

September 2012

Technical Service

This Service Information bulletin supersedes SI B84 03 11 dated September 2011.

[NEW] designates changes to this revision

SUBJECT

[NEW] Telematics Device Spares Replacement Part Activation via DCSnet for BMW Assist

MODEL

[NEW] All vehicles equipped with BMW Assist (639 or 6NL)

[NEW] INFORMATION

The following changes have taken place:

^ Introduction of the Peiker Acoustics TCB (Telematics Control Board) as the successor to the current Combox. The TCB is available in all 5 and 7

Series vehicles beginning with July 2012 production.

^ The application name has been changed from "Combox Activation" to "Telematics Device Spares Activation."

^ All Telematics control unit spares, including CDMA, can now be activated by Part managers via the DCSnet application. Service technicians no

longer need to contact the Telematics Analyst with activation requests. New MIN and MDN numbers needed for programming into CDMA units

will be made available in the Telematics Device Spares Activation application after the Parts managers have completed the activation process.

These numbers will be provided to the Service Technician by the Parts manager following activation.

[NEW] PROCEDURE

Please refer to the attachment for the updated instructions on Telematics control unit replacement parts activation via DCSnet.

NOTE:

As was the case in the original procedure, Telematics control unit replacement parts activation is still intended to be performed by Parts managers

only.

All Telematics control unit spares are to be activated by the Parts manager before release to the technician for installation in the vehicle.

[NEW] WARRANTY INFORMATION

Not applicable.

ATTACHMENTS

2010-2020 BMW 535i Sedan (E60) L6-3.0L Turbo (N54) Page 14

2010-2020 BMW 535i Sedan (E60) L6-3.0L Turbo (N54) Page 15

2010-2020 BMW 535i Sedan (E60) L6-3.0L Turbo (N54) Page 16

2010-2020 BMW 535i Sedan (E60) L6-3.0L Turbo (N54) Page 17

2010-2020 BMW 535i Sedan (E60) L6-3.0L Turbo (N54) Page 18

2010-2020 BMW 535i Sedan (E60) L6-3.0L Turbo (N54) Page 19

B840311_Replacement_Telematics_Device_Spares_Activation.

Not applicable 2010-2020 BMW 535i Technical Service Bulletin # 651112 Date: 120901

Not applicable 2010-2020 BMW 535i Technical Service Bulletin # 651112 Date: 120901

Audio Sys- Stored FM Stations Intermittently Default To FM 87.7

SI B65 11 12

Audio, Navigation, Monitors, Alarms, SRS

September 2012

Technical Service

SUBJECT

Intermittently Stored FM Radio Stations Default to FM 87.7

MODEL

E82

E82E

E88

E89

E90

E91

E92

E93

With:

^ Option 663 (Radio BMW Professional, RAD2+)

or

^ Option 609 (Navigation System Professional, CIC)

E60

E61

E63

E64

E70

E71

E72

E84

F01

F02

F04

F06

F07

F10

F12

F13

F25

F30

With option 609 (Navigation System Professional, CIC)

SITUATION

Intermittently, the stored FM radio stations default to FM 87.7 after vehicle start-up. Normal operation is restored after the vehicle has entered sleep

mode (approx. 16 minutes after Terminal R off).

CAUSE

The radio part of the head unit is in default mode.

CORRECTION

Do not replace parts!

Reproduce the complaint.

Perform the procedure outlined below with all remote control keys assigned to the vehicle (including the customers spare keys).

PROCEDURE

Procedure 1 - Perform this procedure with each assigned remote control key:

2010-2020 BMW 535i Sedan (E60) L6-3.0L Turbo (N54) Page 11

1. Unlock - Lock - Unlock the vehicle with the remote control key.

2. Check the stored FM radio stations for each remote control key.

3. If there are no FM radio stations stored for one or more of the remote control keys, store some FM radio stations for each remote control key.

4. Let the vehicle enter sleep mode (approx. 16 minutes after Termina R off) to properly store the FM radio stations for each remote control key.

5. Retest the functionality.

Procedure 2 - only if Procedure 1 does not resolve this issue:

1. Submit a PuMA case with the subject "Radio stations default to FM87.7."

2. Include the answers on the following questions in the PuMA case:

^ Are relevant faults stored?

^ What is the battery voltage before and while starting the vehicle?

^ Are external components connected?

^ What are the weather conditions when it happens (cold/hot)?

Note:

When the ISTA system message displays: Battery voltage only "XX.XX" V. Please connect charger Please note the displayed battery

voltage reading in the repair order comments section.

2010-2020 BMW 535i Sedan (E60) L6-3.0L Turbo (N54) Page 12

2010-2020 BMW 528i Technical Service Bulletin # 652109 Date: 120901

2010-2020 BMW 528i Technical Service Bulletin # 652109 Date: 120901

2010-2020 BMW 528i (E60) L6-3.0L (N52K) Page 20

Audio System - CD Artist/Song Titles Not Displayed

SI B65 21 09

Audio, Navigation, Monitors, Alarms, SRS

September 2012

Technical Service

This Service Information bulletin supersedes SI B65 21 09 dated May 2012.

[NEW] designates changes to this revision

SUBJECT

Artist and Song Title Are Not Displayed - Gracenote Data Not Up-To-Date

MODEL

[NEW] All with option 609 (Navigation System Professional, CIC or HU-H)

SITUATION

When playing certain audio compact discs (CDs), the artist and song title information is not displayed.

CAUSE

[NEW] The Gracenote(R) music track database installed on the hard disk drive of the Car Information Computer (CIC) or Headunit-High (HU-H) is

not up-to-date.

INFORMATION

[NEW] The CIC and HU-H are equipped with special software provided by Gracenote(R) for the purpose of displaying music track data (artist and

song title) when playing audio CDs.

[NEW] The Gracenote(R) data installed in the CIC and HU-H when the vehicle is produced is the latest available version at that time, and like

Navigation map data, becomes outdated over a period of time.

BMW is not responsible for keeping the vehicle Gracenote(R) database up to date.

However, BMW is making available updated Gracenote(R) data for those dealers and customers wanting the latest data installed in their vehicles.

What is Gracenote(R) in general?

Gracenote(R) is a company that maintains and licenses a database containing information about the contents of audio CDs. It provides software and

metadata to businesses that enable its customers to manage and search digital media. Gracenote provides its media management technology and

global media database of digital entertainment information to the mobile, automobile, portable, home and PC markets.

This music track database provided by Gracenote(R) uses TOC (Table of Content) as the identification pattern. This means complete albums on

digital audio CDs are identified based on the number of tracks and the track length. The corresponding data (track, artist, etc.) are then

correspondingly assigned in the music search database.

For more detailed information, refer to www.gracenote.com.

PROCEDURE

Refer to Attachment A for the procedure to install the Gracenote(R) database Update CD.

[NEW] Refer to Attachment B for the procedure to install the Gracenote(R) database Update CD onto the Hard Disc Drive (HDD) of an HU-H.

PARTS INFORMATION

WARRANTY INFORMATION

2010-2020 BMW 528i (E60) L6-3.0L (N52K) Page 21

Updating the vehicles Gracenote(R) database to the current version is not covered under BMWs limited warranties.

ATTACHMENTS

2010-2020 BMW 528i (E60) L6-3.0L (N52K) Page 22

attachment B652109_Attachment_A.

2010-2020 BMW 528i (E60) L6-3.0L (N52K) Page 23

2010-2020 BMW 528i (E60) L6-3.0L (N52K) Page 24

attachment B652109_Attachment_B.

2010-2020 BMW 528i Technical Service Bulletin # 840311 Date: 120901

2010-2020 BMW 528i Technical Service Bulletin # 840311 Date: 120901

BMW ASSIST(R) - Combox Repl. Part Activation via DCSnet

SI B84 03 11

Communication Systems

2010-2020 BMW 528i (E60) L6-3.0L (N52K) Page 13

September 2012

Technical Service

This Service Information bulletin supersedes SI B84 03 11 dated September 2011.

[NEW] designates changes to this revision

SUBJECT

[NEW] Telematics Device Spares Replacement Part Activation via DCSnet for BMW Assist

MODEL

[NEW] All vehicles equipped with BMW Assist (639 or 6NL)

[NEW] INFORMATION

The following changes have taken place:

^ Introduction of the Peiker Acoustics TCB (Telematics Control Board) as the successor to the current Combox. The TCB is available in all 5 and 7

Series vehicles beginning with July 2012 production.

^ The application name has been changed from "Combox Activation" to "Telematics Device Spares Activation."

^ All Telematics control unit spares, including CDMA, can now be activated by Part managers via the DCSnet application. Service technicians no

longer need to contact the Telematics Analyst with activation requests. New MIN and MDN numbers needed for programming into CDMA units

will be made available in the Telematics Device Spares Activation application after the Parts managers have completed the activation process.

These numbers will be provided to the Service Technician by the Parts manager following activation.

[NEW] PROCEDURE

Please refer to the attachment for the updated instructions on Telematics control unit replacement parts activation via DCSnet.

NOTE:

As was the case in the original procedure, Telematics control unit replacement parts activation is still intended to be performed by Parts managers

only.

All Telematics control unit spares are to be activated by the Parts manager before release to the technician for installation in the vehicle.

[NEW] WARRANTY INFORMATION

Not applicable.

ATTACHMENTS

2010-2020 BMW 528i (E60) L6-3.0L (N52K) Page 14

2010-2020 BMW 528i (E60) L6-3.0L (N52K) Page 15

2010-2020 BMW 528i (E60) L6-3.0L (N52K) Page 16

2010-2020 BMW 528i (E60) L6-3.0L (N52K) Page 17

2010-2020 BMW 528i (E60) L6-3.0L (N52K) Page 18

2010-2020 BMW 528i (E60) L6-3.0L (N52K) Page 19

B840311_Replacement_Telematics_Device_Spares_Activation.

Not applicable 2010-2020 BMW 528i Technical Service Bulletin # 651112 Date: 120901

Not applicable 2010-2020 BMW 528i Technical Service Bulletin # 651112 Date: 120901

Audio Sys- Stored FM Stations Intermittently Default To FM 87.7

SI B65 11 12

Audio, Navigation, Monitors, Alarms, SRS

September 2012

Technical Service

SUBJECT

Intermittently Stored FM Radio Stations Default to FM 87.7

MODEL

E82

E82E

E88

E89

E90

E91

E92

E93

With:

^ Option 663 (Radio BMW Professional, RAD2+)

or

^ Option 609 (Navigation System Professional, CIC)

E60

E61

E63

E64

E70

E71

E72

E84

F01

F02

F04

F06

F07

F10

F12

F13

F25

F30

With option 609 (Navigation System Professional, CIC)

SITUATION

Intermittently, the stored FM radio stations default to FM 87.7 after vehicle start-up. Normal operation is restored after the vehicle has entered sleep

mode (approx. 16 minutes after Terminal R off).

CAUSE

The radio part of the head unit is in default mode.

CORRECTION

Do not replace parts!

Reproduce the complaint.

Perform the procedure outlined below with all remote control keys assigned to the vehicle (including the customers spare keys).

PROCEDURE

Procedure 1 - Perform this procedure with each assigned remote control key:

2010-2020 BMW 528i (E60) L6-3.0L (N52K) Page 11

1. Unlock - Lock - Unlock the vehicle with the remote control key.

2. Check the stored FM radio stations for each remote control key.

3. If there are no FM radio stations stored for one or more of the remote control keys, store some FM radio stations for each remote control key.

4. Let the vehicle enter sleep mode (approx. 16 minutes after Termina R off) to properly store the FM radio stations for each remote control key.

5. Retest the functionality.

Procedure 2 - only if Procedure 1 does not resolve this issue:

1. Submit a PuMA case with the subject "Radio stations default to FM87.7."

2. Include the answers on the following questions in the PuMA case:

^ Are relevant faults stored?

^ What is the battery voltage before and while starting the vehicle?

^ Are external components connected?

^ What are the weather conditions when it happens (cold/hot)?

Note:

When the ISTA system message displays: Battery voltage only "XX.XX" V. Please connect charger Please note the displayed battery

voltage reading in the repair order comments section.

2010-2020 BMW 528i (E60) L6-3.0L (N52K) Page 12

2010-2020 BMW 335i Technical Service Bulletin # 652109 Date: 120901

2010-2020 BMW 335i Technical Service Bulletin # 652109 Date: 120901

2010-2020 BMW 335i Sedan (E90) L6-3.0L Turbo (N54) Page 24

Audio System - CD Artist/Song Titles Not Displayed

SI B65 21 09

Audio, Navigation, Monitors, Alarms, SRS

September 2012

Technical Service

This Service Information bulletin supersedes SI B65 21 09 dated May 2012.

[NEW] designates changes to this revision

SUBJECT

Artist and Song Title Are Not Displayed - Gracenote Data Not Up-To-Date

MODEL

[NEW] All with option 609 (Navigation System Professional, CIC or HU-H)

SITUATION

When playing certain audio compact discs (CDs), the artist and song title information is not displayed.

CAUSE

[NEW] The Gracenote(R) music track database installed on the hard disk drive of the Car Information Computer (CIC) or Headunit-High (HU-H) is

not up-to-date.

INFORMATION

[NEW] The CIC and HU-H are equipped with special software provided by Gracenote(R) for the purpose of displaying music track data (artist and

song title) when playing audio CDs.

[NEW] The Gracenote(R) data installed in the CIC and HU-H when the vehicle is produced is the latest available version at that time, and like

Navigation map data, becomes outdated over a period of time.

BMW is not responsible for keeping the vehicle Gracenote(R) database up to date.

However, BMW is making available updated Gracenote(R) data for those dealers and customers wanting the latest data installed in their vehicles.

What is Gracenote(R) in general?

Gracenote(R) is a company that maintains and licenses a database containing information about the contents of audio CDs. It provides software and

metadata to businesses that enable its customers to manage and search digital media. Gracenote provides its media management technology and

global media database of digital entertainment information to the mobile, automobile, portable, home and PC markets.

This music track database provided by Gracenote(R) uses TOC (Table of Content) as the identification pattern. This means complete albums on

digital audio CDs are identified based on the number of tracks and the track length. The corresponding data (track, artist, etc.) are then

correspondingly assigned in the music search database.

For more detailed information, refer to www.gracenote.com.

PROCEDURE

Refer to Attachment A for the procedure to install the Gracenote(R) database Update CD.

[NEW] Refer to Attachment B for the procedure to install the Gracenote(R) database Update CD onto the Hard Disc Drive (HDD) of an HU-H.

PARTS INFORMATION

WARRANTY INFORMATION

2010-2020 BMW 335i Sedan (E90) L6-3.0L Turbo (N54) Page 25

Updating the vehicles Gracenote(R) database to the current version is not covered under BMWs limited warranties.

ATTACHMENTS

2010-2020 BMW 335i Sedan (E90) L6-3.0L Turbo (N54) Page 26

attachment B652109_Attachment_A.

2010-2020 BMW 335i Sedan (E90) L6-3.0L Turbo (N54) Page 27

2010-2020 BMW 335i Sedan (E90) L6-3.0L Turbo (N54) Page 28

attachment B652109_Attachment_B.

2010-2020 BMW 335i Technical Service Bulletin # 840311 Date: 120901

2010-2020 BMW 335i Technical Service Bulletin # 840311 Date: 120901

BMW ASSIST(R) - Combox Repl. Part Activation via DCSnet

SI B84 03 11

Communication Systems

2010-2020 BMW 335i Sedan (E90) L6-3.0L Turbo (N54) Page 17

September 2012

Technical Service

This Service Information bulletin supersedes SI B84 03 11 dated September 2011.

[NEW] designates changes to this revision

SUBJECT

[NEW] Telematics Device Spares Replacement Part Activation via DCSnet for BMW Assist

MODEL

[NEW] All vehicles equipped with BMW Assist (639 or 6NL)

[NEW] INFORMATION

The following changes have taken place:

^ Introduction of the Peiker Acoustics TCB (Telematics Control Board) as the successor to the current Combox. The TCB is available in all 5 and 7

Series vehicles beginning with July 2012 production.

^ The application name has been changed from "Combox Activation" to "Telematics Device Spares Activation."

^ All Telematics control unit spares, including CDMA, can now be activated by Part managers via the DCSnet application. Service technicians no

longer need to contact the Telematics Analyst with activation requests. New MIN and MDN numbers needed for programming into CDMA units

will be made available in the Telematics Device Spares Activation application after the Parts managers have completed the activation process.

These numbers will be provided to the Service Technician by the Parts manager following activation.

[NEW] PROCEDURE

Please refer to the attachment for the updated instructions on Telematics control unit replacement parts activation via DCSnet.

NOTE:

As was the case in the original procedure, Telematics control unit replacement parts activation is still intended to be performed by Parts managers

only.

All Telematics control unit spares are to be activated by the Parts manager before release to the technician for installation in the vehicle.

[NEW] WARRANTY INFORMATION

Not applicable.

ATTACHMENTS

2010-2020 BMW 335i Sedan (E90) L6-3.0L Turbo (N54) Page 18

2010-2020 BMW 335i Sedan (E90) L6-3.0L Turbo (N54) Page 19

2010-2020 BMW 335i Sedan (E90) L6-3.0L Turbo (N54) Page 20

2010-2020 BMW 335i Sedan (E90) L6-3.0L Turbo (N54) Page 21

2010-2020 BMW 335i Sedan (E90) L6-3.0L Turbo (N54) Page 22

2010-2020 BMW 335i Sedan (E90) L6-3.0L Turbo (N54) Page 23

B840311_Replacement_Telematics_Device_Spares_Activation.

2010-2020 BMW 335i Technical Service Bulletin # 651112 Date: 120901

2010-2020 BMW 335i Technical Service Bulletin # 651112 Date: 120901

Audio Sys- Stored FM Stations Intermittently Default To FM 87.7

SI B65 11 12

Audio, Navigation, Monitors, Alarms, SRS

September 2012

Technical Service

SUBJECT

Intermittently Stored FM Radio Stations Default to FM 87.7

MODEL

E82

E82E

E88

E89

E90

E91

E92

E93

2010-2020 BMW 335i Sedan (E90) L6-3.0L Turbo (N54) Page 14

With:

^ Option 663 (Radio BMW Professional, RAD2+)

or

^ Option 609 (Navigation System Professional, CIC)

E60

E61

E63

E64

E70

E71

E72

E84

F01

F02

F04

F06

F07

F10

F12

F13

F25

F30

With option 609 (Navigation System Professional, CIC)

SITUATION

Intermittently, the stored FM radio stations default to FM 87.7 after vehicle start-up. Normal operation is restored after the vehicle has entered sleep

mode (approx. 16 minutes after Terminal R off).

CAUSE

The radio part of the head unit is in default mode.

CORRECTION

Do not replace parts!

Reproduce the complaint.

Perform the procedure outlined below with all remote control keys assigned to the vehicle (including the customers spare keys).

PROCEDURE

Procedure 1 - Perform this procedure with each assigned remote control key:

1. Unlock - Lock - Unlock the vehicle with the remote control key.

2. Check the stored FM radio stations for each remote control key.

3. If there are no FM radio stations stored for one or more of the remote control keys, store some FM radio stations for each remote control key.

4. Let the vehicle enter sleep mode (approx. 16 minutes after Termina R off) to properly store the FM radio stations for each remote control key.

5. Retest the functionality.

Procedure 2 - only if Procedure 1 does not resolve this issue:

1. Submit a PuMA case with the subject "Radio stations default to FM87.7."

2. Include the answers on the following questions in the PuMA case:

^ Are relevant faults stored?

^ What is the battery voltage before and while starting the vehicle?

^ Are external components connected?

2010-2020 BMW 335i Sedan (E90) L6-3.0L Turbo (N54) Page 15

^ What are the weather conditions when it happens (cold/hot)?

Note:

When the ISTA system message displays: Battery voltage only "XX.XX" V. Please connect charger Please note the displayed battery

voltage reading in the repair order comments section.

2010-2020 BMW 335i Sedan (E90) L6-3.0L Turbo (N54) Page 16

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