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Showing posts with label 110901. Show all posts
Showing posts with label 110901. Show all posts

2010-2020 BMW 750i Technical Service Bulletin # 840411 Date: 110901

2010-2020 BMW 750i Technical Service Bulletin # 840411 Date: 110901

BMW ASSIST(R) - System Isn't Working Properly

SI B84 04 11

Communication Systems

September 2011

Technical Service

SUBJECT

BMW ASSIST(TM) Troubleshooting

MODEL

Vehicles with option code 639 (BMW ASSISTTM)

2020-2020 BMW 750i (F01) V8-4.4L Turbo (N63) Page 131

SITUATION

The BMW ASSIST(TM) system is not working properly for various reasons:

^ The Telematics Control Unit (TCU) or Communications Box (CBX) was replaced.

^ It is not possible to initialize services from the menu.

^ BMW ASSIST(TM) calls have no voice or data connection.

^ MyInfo (Google(TM) Send to Car) is not working properly.

^ BMW ASSIST(TM) was previously deactivated in the vehicle.

CAUSE

Various reasons

Please be aware that calls can intermittently have no voice or no data connection. This is not a fault and might be related to poor network coverage

or no GPS reception due to the vehicle location. Please retry from a different location.

PROCEDURE

^ Diagnose the vehicle using ISTA (Integrated Service Technical Application) diagnosis and work through any related faults.

^ Please check if there is an active Electronic Subscriber Agreement (ESA) for this customer.

^ Check if the area has limited network coverage - retest from a different location.

^ If the CBX was replaced, please follow SI B84 03 11 for the activation procedure.

^ If the CDMA-TCU was previously deactivated or replaced, please call 1-201-307-4347 for activation. Have the VIN and the ESN of the TCU

available.

^ Please follow the attached decision tree for further troubleshooting.

WARRANTY INFORMATION

This Service Information bulletin is intended to provide technical, diagnostic and/or repair process information only.

If an eligible warranty claim results that includes this process, it should be submitted following the regular warranty claim procedures that apply.

Please refer to the Warranty Policy and Procedures Manual regarding proper support, documentation and archiveing required for claims, as

applicable.

ATTACHMENTS

2020-2020 BMW 750i (F01) V8-4.4L Turbo (N63) Page 132

2020-2020 BMW 750i (F01) V8-4.4L Turbo (N63) Page 133

2020-2020 BMW 750i (F01) V8-4.4L Turbo (N63) Page 134

2020-2020 BMW 750i (F01) V8-4.4L Turbo (N63) Page 135

2020-2020 BMW 750i (F01) V8-4.4L Turbo (N63) Page 136

2010-2020 BMW 750i Technical Service Bulletin # 160107 Date: 110901

2010-2020 BMW 750i Technical Service Bulletin # 160107 Date: 110901

Emissions System - Evaporative System Leak Testing

SI B16 01 07

Fuel Supply Systems

September 2011

Technical Service

This Service Information bulletin supersedes SI B16 01 07 dated March 2010.

[NEW] designates changes to this revision

SUBJECT

Testing Evaporative Systems for Leaks

2020-2020 BMW 750i (F01) V8-4.4L Turbo (N63) Page 127

MODEL

All

[NEW] EVAP SYSTEM TANK LEAKAGE DMTL TEST MODULE OPERATING HINTS

Evaporative system leakage is found using the DMTL tank leakage test plan:

If a leakage is found to be present using the DMTL leakage test plan, the following points should be verified.

1. Check that the fuel cap is properly closed.

2. Testing the evaporative system requires all venting pipes and electrical connectors to be properly connected.

3. Search for leakage; if needed, use the VACUTEC(R) Smoke Machine 625-522B-BMW.

4. Do not replace the DMTL pump or fuel cap.

Evaporative system leakage is NOT found using the DMTL tank leakage test plan:

Only perform the applicable test plans for the faults stored. Performing additional leak measurements using a smoke machine on a vehicle that

does not fail the DMTL leakage test plan will not be reimbursed by Warranty. Do not replace the fuel cap, DMTL pump or carbon canister.

DMTL pump "system error" fault is stored in the vehicle:

Only perform the applicable test plan for the fault stored. If the test plan states to replace the DMTL pump, only replace that component.

^ Do not smoke test the vehicle.

^ Do not replace the fuel cap.

^ Do not drain the fuel tank or refill.

TROUBLESHOOTING HINTS WHEN USING THE VACUTEC SMOKE MACHINE

Testing evaporative systems for leaks is very challenging. We have developed some diagnostic hints, along with the introduction of a new special

tool, to properly connect a smoke machine to the DMTL

fresh air vent/filter connection.

Recently the VACUTEC(R) Smoke Machine 625-522B-BMW was added to the BMW Equipment Program. The VACUTEC(R) Smoke Machine

625-522B-BMW is the only approved testing device for the fuel and evaporative systems. This device automatically converts air to high purity

nitrogen, using Pressure Swing Absorption (PSA) nitrogen technology. Orders for the VACUTEC(R) Smoke Machine 625-522B-BMW, can be

placed by calling the BMW Equipment program.

[NEW] Included with the new VACUTEC(R) smoke machine are various caps and adaptors to help connect the applicator hose to the vehicle. It is

always suggested not to disturb the system before testing; try to create as little disturbance as possible to the system when connecting the smoke

machine. This smoke machine utilizes an UltraTraceUVF smoke solution. The smoke solution incorporates an ultraviolet dye, which helps pinpoint

the leak with an ultraviolet residue surrounding the leak area. Determining the source of the leak is made easy when the included Hi-Density True

UV LED light and incandescent white light are used.

[NEW] When testing the vehicle's evaporative system using the flow meter on the VACUTEC smoke machine, the ball indicator should not lift from

the zero measurement on the scale when the system is leak-free. All BMWs are designed to be 100% leak-free. A flow meter indicating zero flow

would be the same as placing your finger over or kinking the application hose of the VACUTEC smoke machine (no flow = 100% leak-free).

For more information regarding evaporative system testing, describing possible fire hazards using oxygen vs. nitrogen, please refer to the following

SAE web site:

www.sae.org/technical/papers/2007-01-1235

Shown below is the Evaporative Test Adaptor, which can connect directly to DMTL (Diagnosis Module Tank Leakage) pump-equipped vehicles

only after the fresh air filter connection has been removed. When properly connecting the tool to the system, the main benefit is that it does not

disturb the integrity of the system. This tool should be used anytime the vehicle is in the workshop for a small or large leak in the evaporative

system. Shown in the picture is the tool connected to the DMTL at the fresh air filter connection.

2020-2020 BMW 750i (F01) V8-4.4L Turbo (N63) Page 128

Evaporative Test Adapter

(for vehicles equipped with a DMTL pump) P/N 83 30 0 433 207

Hose Connection to DMTL

When properly connecting the tool to the system, the main benefit is that it does not disturb the intergrity of the system. This tool should be used

anytime the vehicle is in the workshop for a small or large leak in the tool connected to the DMTL at the fresh air filter connections.

2020-2020 BMW 750i (F01) V8-4.4L Turbo (N63) Page 129

All vehicles equipped with a LDP (Leak Diagnosis Pump) system

Vehicles equipped with the LDP system will require a series of small pieces of rubber hose to adapt the smoke machine application hose.

NOTE:

It is important that the initial test of the system is conducted with the system intact; avoid disturbance of the system. All electrical connectors and

ventilation pipes should not be disturbed, because an intermittent issue could be disturbed and nothing will be found during the test plan. Electrical

connector seals and pin or socket grommets are important parts of the system's integrity; each component relies on the electrical connectors for

proper sealing. Removing these connectors during testing will result in an incorrect diagnosis of the system.

2020-2020 BMW 750i (F01) V8-4.4L Turbo (N63) Page 130

[NEW] WARRANTY INFORMATION

2010-2020 BMW 750i Technical Service Bulletin # 651511 Date: 110901

2010-2020 BMW 750i Technical Service Bulletin # 651511 Date: 110901

Entertainment Sys. - Audio Has Dropouts Or Distortions

SI B65 15 11

Audio, Navigation, Monitors, Alarms, SRS

September 2011

Technical Service

SUBJECT

CIC-HDD: Audio Output Has Dropouts or Distortions During Playback

MODEL

All models with option 609, (Navigation System Professional, CIC)

SITUATION

When a CD or DVD is inserted into the Car Information Computer (CIC) internal DVD drive, the audio output can have dropouts or distortions

during playback.

INFORMATION

These audio output dropouts and/or distortions only occur if the inserted CD or DVD was already copied onto the CIC internal Hard Disc Drive

(HDD) and when this CD or DVD has copy protection.

IMPORTANT:

As soon as a copy-protected CD or DVD was copied onto the HDD, the audio output dropouts and/or distortions also occur without a CD or DVD

being inserted into the CIC internal DVD drive!

CAUSE

The CIC internal HDD recognizes the inserted CD or DVD as already copied onto the HDD and will play the music from the HDD database and not

from the CD or DVD.

Therefore the music data copied from the copy protected CD or DVD onto the HDD can be corrupted and cause the audio output dropouts and/or

distortions during playback.

Note:

CDs or DVDs that are played back in the CIC internal DVD drive but are not copied onto the HDD do not show this behavior.

2020-2020 BMW 750i (F01) V8-4.4L Turbo (N63) Page 126

CORRECTION

Do not replace parts and do not perform any repair attempt!

This is normal operation of the entertainment system.

Delete the music data stored on the CIC internal HDD and play the music directly from the CD or DVD inserted into the CIC internal DVD drive.

Please explain the behavior of the entertainment system to the customer.

This Service Information bulletin provides technical and diagnostic information only.

2010-2020 BMW 650i Technical Service Bulletin # 650108 Date: 110901

2010-2020 BMW 650i Technical Service Bulletin # 650108 Date: 110901

Audio System - SIRIUS(R) Stations Not In Channels List

SI B65 01 08

Audio, Navigation, Monitors, Alarms, SRS

September 2011

Technical Service

This Service Information bulletin supersedes SI B65 01 08 dated May 2008.

[NEW] designates changes to this revision

SUBJECT

SIRIUS Radio Stations Missing in "All Channels" List

MODEL

E60, E61 *(5 Series)

E63, E64 *(6 Series)

E70 *(X5)

E71 *(X6)

2020-2020 BMW 650i Coupe (E63) V8-4.8L (N62TU) Page 97

E82, E88 *(1 Series)

E90, E91, N92, E93 *(3 Series)

*with option 609 (CCC) and option 655 (SDARS Satellite Radio)

SITUATION

Some of the SIRIUS satellite radio stations between channel 20 and channel 50 are not displayed in the "All channels" list.

These channels are still available in the "Presets" menu and in "Categories".

To find out what the SIRIUS satellite radio stations are on the air, refer to the SIRIUS website: www.sirius.com/whatsonsirius

CAUSE

Software issue in the Car Communication Computer (CCC)

[NEW] CORRECTION

Do not replace parts.

Program and code the vehicle with the most recent ISTA/P (Integrated Service Technical Application/Programming) version. Refer to

CenterNet/Workshop Technology for additional information on programming and coding.

Note: When the ISTA system message displays:

Battery voltage only "XX.XX" V. Please connect charger.

Please note the displayed battery voltage reading in the repair order comments section.

Note that ISTA/P will automatically reprogram all programmable control modules that do not have the latest software.

[NEW] WARRANTY INFORMATION

2010-2020 BMW 650i Technical Service Bulletin # 840411 Date: 110901

2010-2020 BMW 650i Technical Service Bulletin # 840411 Date: 110901

BMW ASSIST(R) - System Isn't Working Properly

SI B84 04 11

Communication Systems

2020-2020 BMW 650i Coupe (E63) V8-4.8L (N62TU) Page 91

September 2011

Technical Service

SUBJECT

BMW ASSIST(TM) Troubleshooting

MODEL

Vehicles with option code 639 (BMW ASSISTTM)

SITUATION

The BMW ASSIST(TM) system is not working properly for various reasons:

^ The Telematics Control Unit (TCU) or Communications Box (CBX) was replaced.

^ It is not possible to initialize services from the menu.

^ BMW ASSIST(TM) calls have no voice or data connection.

^ MyInfo (Google(TM) Send to Car) is not working properly.

^ BMW ASSIST(TM) was previously deactivated in the vehicle.

CAUSE

Various reasons

Please be aware that calls can intermittently have no voice or no data connection. This is not a fault and might be related to poor network coverage

or no GPS reception due to the vehicle location. Please retry from a different location.

PROCEDURE

^ Diagnose the vehicle using ISTA (Integrated Service Technical Application) diagnosis and work through any related faults.

^ Please check if there is an active Electronic Subscriber Agreement (ESA) for this customer.

^ Check if the area has limited network coverage - retest from a different location.

^ If the CBX was replaced, please follow SI B84 03 11 for the activation procedure.

^ If the CDMA-TCU was previously deactivated or replaced, please call 1-201-307-4347 for activation. Have the VIN and the ESN of the TCU

available.

^ Please follow the attached decision tree for further troubleshooting.

WARRANTY INFORMATION

This Service Information bulletin is intended to provide technical, diagnostic and/or repair process information only.

If an eligible warranty claim results that includes this process, it should be submitted following the regular warranty claim procedures that apply.

Please refer to the Warranty Policy and Procedures Manual regarding proper support, documentation and archiveing required for claims, as

applicable.

ATTACHMENTS

2020-2020 BMW 650i Coupe (E63) V8-4.8L (N62TU) Page 92

2020-2020 BMW 650i Coupe (E63) V8-4.8L (N62TU) Page 93

2020-2020 BMW 650i Coupe (E63) V8-4.8L (N62TU) Page 94

2020-2020 BMW 650i Coupe (E63) V8-4.8L (N62TU) Page 95

2020-2020 BMW 650i Coupe (E63) V8-4.8L (N62TU) Page 96

2010-2020 BMW 650i Technical Service Bulletin # 160107 Date: 110901

2010-2020 BMW 650i Technical Service Bulletin # 160107 Date: 110901

Emissions System - Evaporative System Leak Testing

SI B16 01 07

Fuel Supply Systems

September 2011

Technical Service

This Service Information bulletin supersedes SI B16 01 07 dated March 2010.

[NEW] designates changes to this revision

SUBJECT

Testing Evaporative Systems for Leaks

MODEL

All

[NEW] EVAP SYSTEM TANK LEAKAGE DMTL TEST MODULE OPERATING HINTS

Evaporative system leakage is found using the DMTL tank leakage test plan:

If a leakage is found to be present using the DMTL leakage test plan, the following points should be verified.

2020-2020 BMW 650i Coupe (E63) V8-4.8L (N62TU) Page 88

1. Check that the fuel cap is properly closed.

2. Testing the evaporative system requires all venting pipes and electrical connectors to be properly connected.

3. Search for leakage; if needed, use the VACUTEC(R) Smoke Machine 625-522B-BMW.

4. Do not replace the DMTL pump or fuel cap.

Evaporative system leakage is NOT found using the DMTL tank leakage test plan:

Only perform the applicable test plans for the faults stored. Performing additional leak measurements using a smoke machine on a vehicle that

does not fail the DMTL leakage test plan will not be reimbursed by Warranty. Do not replace the fuel cap, DMTL pump or carbon canister.

DMTL pump "system error" fault is stored in the vehicle:

Only perform the applicable test plan for the fault stored. If the test plan states to replace the DMTL pump, only replace that component.

^ Do not smoke test the vehicle.

^ Do not replace the fuel cap.

^ Do not drain the fuel tank or refill.

TROUBLESHOOTING HINTS WHEN USING THE VACUTEC SMOKE MACHINE

Testing evaporative systems for leaks is very challenging. We have developed some diagnostic hints, along with the introduction of a new special

tool, to properly connect a smoke machine to the DMTL

fresh air vent/filter connection.

Recently the VACUTEC(R) Smoke Machine 625-522B-BMW was added to the BMW Equipment Program. The VACUTEC(R) Smoke Machine

625-522B-BMW is the only approved testing device for the fuel and evaporative systems. This device automatically converts air to high purity

nitrogen, using Pressure Swing Absorption (PSA) nitrogen technology. Orders for the VACUTEC(R) Smoke Machine 625-522B-BMW, can be

placed by calling the BMW Equipment program.

[NEW] Included with the new VACUTEC(R) smoke machine are various caps and adaptors to help connect the applicator hose to the vehicle. It is

always suggested not to disturb the system before testing; try to create as little disturbance as possible to the system when connecting the smoke

machine. This smoke machine utilizes an UltraTraceUVF smoke solution. The smoke solution incorporates an ultraviolet dye, which helps pinpoint

the leak with an ultraviolet residue surrounding the leak area. Determining the source of the leak is made easy when the included Hi-Density True

UV LED light and incandescent white light are used.

[NEW] When testing the vehicle's evaporative system using the flow meter on the VACUTEC smoke machine, the ball indicator should not lift from

the zero measurement on the scale when the system is leak-free. All BMWs are designed to be 100% leak-free. A flow meter indicating zero flow

would be the same as placing your finger over or kinking the application hose of the VACUTEC smoke machine (no flow = 100% leak-free).

For more information regarding evaporative system testing, describing possible fire hazards using oxygen vs. nitrogen, please refer to the following

SAE web site:

www.sae.org/technical/papers/2007-01-1235

Shown below is the Evaporative Test Adaptor, which can connect directly to DMTL (Diagnosis Module Tank Leakage) pump-equipped vehicles

only after the fresh air filter connection has been removed. When properly connecting the tool to the system, the main benefit is that it does not

disturb the integrity of the system. This tool should be used anytime the vehicle is in the workshop for a small or large leak in the evaporative

system. Shown in the picture is the tool connected to the DMTL at the fresh air filter connection.

Evaporative Test Adapter

(for vehicles equipped with a DMTL pump) P/N 83 30 0 433 207

2020-2020 BMW 650i Coupe (E63) V8-4.8L (N62TU) Page 89

Hose Connection to DMTL

When properly connecting the tool to the system, the main benefit is that it does not disturb the intergrity of the system. This tool should be used

anytime the vehicle is in the workshop for a small or large leak in the tool connected to the DMTL at the fresh air filter connections.

All vehicles equipped with a LDP (Leak Diagnosis Pump) system

Vehicles equipped with the LDP system will require a series of small pieces of rubber hose to adapt the smoke machine application hose.

2020-2020 BMW 650i Coupe (E63) V8-4.8L (N62TU) Page 90

NOTE:

It is important that the initial test of the system is conducted with the system intact; avoid disturbance of the system. All electrical connectors and

ventilation pipes should not be disturbed, because an intermittent issue could be disturbed and nothing will be found during the test plan. Electrical

connector seals and pin or socket grommets are important parts of the system's integrity; each component relies on the electrical connectors for

proper sealing. Removing these connectors during testing will result in an incorrect diagnosis of the system.

[NEW] WARRANTY INFORMATION

2010-2020 BMW 650i Technical Service Bulletin # 651511 Date: 110901

2010-2020 BMW 650i Technical Service Bulletin # 651511 Date: 110901

Entertainment Sys. - Audio Has Dropouts Or Distortions

SI B65 15 11

Audio, Navigation, Monitors, Alarms, SRS

September 2011

Technical Service

SUBJECT

CIC-HDD: Audio Output Has Dropouts or Distortions During Playback

MODEL

All models with option 609, (Navigation System Professional, CIC)

SITUATION

When a CD or DVD is inserted into the Car Information Computer (CIC) internal DVD drive, the audio output can have dropouts or distortions

during playback.

INFORMATION

These audio output dropouts and/or distortions only occur if the inserted CD or DVD was already copied onto the CIC internal Hard Disc Drive

(HDD) and when this CD or DVD has copy protection.

IMPORTANT:

As soon as a copy-protected CD or DVD was copied onto the HDD, the audio output dropouts and/or distortions also occur without a CD or DVD

being inserted into the CIC internal DVD drive!

CAUSE

The CIC internal HDD recognizes the inserted CD or DVD as already copied onto the HDD and will play the music from the HDD database and not

from the CD or DVD.

Therefore the music data copied from the copy protected CD or DVD onto the HDD can be corrupted and cause the audio output dropouts and/or

distortions during playback.

Note:

CDs or DVDs that are played back in the CIC internal DVD drive but are not copied onto the HDD do not show this behavior.

CORRECTION

Do not replace parts and do not perform any repair attempt!

This is normal operation of the entertainment system.

Delete the music data stored on the CIC internal HDD and play the music directly from the CD or DVD inserted into the CIC internal DVD drive.

Please explain the behavior of the entertainment system to the customer.

2020-2020 BMW 650i Coupe (E63) V8-4.8L (N62TU) Page 87

This Service Information bulletin provides technical and diagnostic information only.

2010-2020 BMW 550i Technical Service Bulletin # 650108 Date: 110901

2010-2020 BMW 550i Technical Service Bulletin # 650108 Date: 110901

Audio System - SIRIUS(R) Stations Not In Channels List

SI B65 01 08

Audio, Navigation, Monitors, Alarms, SRS

September 2011

Technical Service

This Service Information bulletin supersedes SI B65 01 08 dated May 2008.

[NEW] designates changes to this revision

SUBJECT

SIRIUS Radio Stations Missing in "All Channels" List

MODEL

E60, E61 *(5 Series)

E63, E64 *(6 Series)

E70 *(X5)

E71 *(X6)

2010-2020 BMW 550i Sedan (E60) V8-4.8L (N62TU) Page 97

E82, E88 *(1 Series)

E90, E91, N92, E93 *(3 Series)

*with option 609 (CCC) and option 655 (SDARS Satellite Radio)

SITUATION

Some of the SIRIUS satellite radio stations between channel 20 and channel 50 are not displayed in the "All channels" list.

These channels are still available in the "Presets" menu and in "Categories".

To find out what the SIRIUS satellite radio stations are on the air, refer to the SIRIUS website: www.sirius.com/whatsonsirius

CAUSE

Software issue in the Car Communication Computer (CCC)

[NEW] CORRECTION

Do not replace parts.

Program and code the vehicle with the most recent ISTA/P (Integrated Service Technical Application/Programming) version. Refer to

CenterNet/Workshop Technology for additional information on programming and coding.

Note: When the ISTA system message displays:

Battery voltage only "XX.XX" V. Please connect charger.

Please note the displayed battery voltage reading in the repair order comments section.

Note that ISTA/P will automatically reprogram all programmable control modules that do not have the latest software.

[NEW] WARRANTY INFORMATION

2010-2020 BMW 550i Technical Service Bulletin # 840411 Date: 110901

2010-2020 BMW 550i Technical Service Bulletin # 840411 Date: 110901

BMW ASSIST(R) - System Isn't Working Properly

SI B84 04 11

Communication Systems

2010-2020 BMW 550i Sedan (E60) V8-4.8L (N62TU) Page 91

September 2011

Technical Service

SUBJECT

BMW ASSIST(TM) Troubleshooting

MODEL

Vehicles with option code 639 (BMW ASSISTTM)

SITUATION

The BMW ASSIST(TM) system is not working properly for various reasons:

^ The Telematics Control Unit (TCU) or Communications Box (CBX) was replaced.

^ It is not possible to initialize services from the menu.

^ BMW ASSIST(TM) calls have no voice or data connection.

^ MyInfo (Google(TM) Send to Car) is not working properly.

^ BMW ASSIST(TM) was previously deactivated in the vehicle.

CAUSE

Various reasons

Please be aware that calls can intermittently have no voice or no data connection. This is not a fault and might be related to poor network coverage

or no GPS reception due to the vehicle location. Please retry from a different location.

PROCEDURE

^ Diagnose the vehicle using ISTA (Integrated Service Technical Application) diagnosis and work through any related faults.

^ Please check if there is an active Electronic Subscriber Agreement (ESA) for this customer.

^ Check if the area has limited network coverage - retest from a different location.

^ If the CBX was replaced, please follow SI B84 03 11 for the activation procedure.

^ If the CDMA-TCU was previously deactivated or replaced, please call 1-201-307-4347 for activation. Have the VIN and the ESN of the TCU

available.

^ Please follow the attached decision tree for further troubleshooting.

WARRANTY INFORMATION

This Service Information bulletin is intended to provide technical, diagnostic and/or repair process information only.

If an eligible warranty claim results that includes this process, it should be submitted following the regular warranty claim procedures that apply.

Please refer to the Warranty Policy and Procedures Manual regarding proper support, documentation and archiveing required for claims, as

applicable.

ATTACHMENTS

2010-2020 BMW 550i Sedan (E60) V8-4.8L (N62TU) Page 92

2010-2020 BMW 550i Sedan (E60) V8-4.8L (N62TU) Page 93

2010-2020 BMW 550i Sedan (E60) V8-4.8L (N62TU) Page 94

2010-2020 BMW 550i Sedan (E60) V8-4.8L (N62TU) Page 95

2010-2020 BMW 550i Sedan (E60) V8-4.8L (N62TU) Page 96

2010-2020 BMW 550i Technical Service Bulletin # 160107 Date: 110901

2010-2020 BMW 550i Technical Service Bulletin # 160107 Date: 110901

Emissions System - Evaporative System Leak Testing

SI B16 01 07

Fuel Supply Systems

September 2011

Technical Service

This Service Information bulletin supersedes SI B16 01 07 dated March 2010.

[NEW] designates changes to this revision

SUBJECT

Testing Evaporative Systems for Leaks

MODEL

All

[NEW] EVAP SYSTEM TANK LEAKAGE DMTL TEST MODULE OPERATING HINTS

Evaporative system leakage is found using the DMTL tank leakage test plan:

If a leakage is found to be present using the DMTL leakage test plan, the following points should be verified.

2010-2020 BMW 550i Sedan (E60) V8-4.8L (N62TU) Page 88

1. Check that the fuel cap is properly closed.

2. Testing the evaporative system requires all venting pipes and electrical connectors to be properly connected.

3. Search for leakage; if needed, use the VACUTEC(R) Smoke Machine 625-522B-BMW.

4. Do not replace the DMTL pump or fuel cap.

Evaporative system leakage is NOT found using the DMTL tank leakage test plan:

Only perform the applicable test plans for the faults stored. Performing additional leak measurements using a smoke machine on a vehicle that

does not fail the DMTL leakage test plan will not be reimbursed by Warranty. Do not replace the fuel cap, DMTL pump or carbon canister.

DMTL pump "system error" fault is stored in the vehicle:

Only perform the applicable test plan for the fault stored. If the test plan states to replace the DMTL pump, only replace that component.

^ Do not smoke test the vehicle.

^ Do not replace the fuel cap.

^ Do not drain the fuel tank or refill.

TROUBLESHOOTING HINTS WHEN USING THE VACUTEC SMOKE MACHINE

Testing evaporative systems for leaks is very challenging. We have developed some diagnostic hints, along with the introduction of a new special

tool, to properly connect a smoke machine to the DMTL

fresh air vent/filter connection.

Recently the VACUTEC(R) Smoke Machine 625-522B-BMW was added to the BMW Equipment Program. The VACUTEC(R) Smoke Machine

625-522B-BMW is the only approved testing device for the fuel and evaporative systems. This device automatically converts air to high purity

nitrogen, using Pressure Swing Absorption (PSA) nitrogen technology. Orders for the VACUTEC(R) Smoke Machine 625-522B-BMW, can be

placed by calling the BMW Equipment program.

[NEW] Included with the new VACUTEC(R) smoke machine are various caps and adaptors to help connect the applicator hose to the vehicle. It is

always suggested not to disturb the system before testing; try to create as little disturbance as possible to the system when connecting the smoke

machine. This smoke machine utilizes an UltraTraceUVF smoke solution. The smoke solution incorporates an ultraviolet dye, which helps pinpoint

the leak with an ultraviolet residue surrounding the leak area. Determining the source of the leak is made easy when the included Hi-Density True

UV LED light and incandescent white light are used.

[NEW] When testing the vehicle's evaporative system using the flow meter on the VACUTEC smoke machine, the ball indicator should not lift from

the zero measurement on the scale when the system is leak-free. All BMWs are designed to be 100% leak-free. A flow meter indicating zero flow

would be the same as placing your finger over or kinking the application hose of the VACUTEC smoke machine (no flow = 100% leak-free).

For more information regarding evaporative system testing, describing possible fire hazards using oxygen vs. nitrogen, please refer to the following

SAE web site:

www.sae.org/technical/papers/2007-01-1235

Shown below is the Evaporative Test Adaptor, which can connect directly to DMTL (Diagnosis Module Tank Leakage) pump-equipped vehicles

only after the fresh air filter connection has been removed. When properly connecting the tool to the system, the main benefit is that it does not

disturb the integrity of the system. This tool should be used anytime the vehicle is in the workshop for a small or large leak in the evaporative

system. Shown in the picture is the tool connected to the DMTL at the fresh air filter connection.

Evaporative Test Adapter

(for vehicles equipped with a DMTL pump) P/N 83 30 0 433 207

2010-2020 BMW 550i Sedan (E60) V8-4.8L (N62TU) Page 89

Hose Connection to DMTL

When properly connecting the tool to the system, the main benefit is that it does not disturb the intergrity of the system. This tool should be used

anytime the vehicle is in the workshop for a small or large leak in the tool connected to the DMTL at the fresh air filter connections.

All vehicles equipped with a LDP (Leak Diagnosis Pump) system

Vehicles equipped with the LDP system will require a series of small pieces of rubber hose to adapt the smoke machine application hose.

2010-2020 BMW 550i Sedan (E60) V8-4.8L (N62TU) Page 90

NOTE:

It is important that the initial test of the system is conducted with the system intact; avoid disturbance of the system. All electrical connectors and

ventilation pipes should not be disturbed, because an intermittent issue could be disturbed and nothing will be found during the test plan. Electrical

connector seals and pin or socket grommets are important parts of the system's integrity; each component relies on the electrical connectors for

proper sealing. Removing these connectors during testing will result in an incorrect diagnosis of the system.

[NEW] WARRANTY INFORMATION

2010-2020 BMW 550i Technical Service Bulletin # 651511 Date: 110901

2010-2020 BMW 550i Technical Service Bulletin # 651511 Date: 110901

Entertainment Sys. - Audio Has Dropouts Or Distortions

SI B65 15 11

Audio, Navigation, Monitors, Alarms, SRS

September 2011

Technical Service

SUBJECT

CIC-HDD: Audio Output Has Dropouts or Distortions During Playback

MODEL

All models with option 609, (Navigation System Professional, CIC)

SITUATION

When a CD or DVD is inserted into the Car Information Computer (CIC) internal DVD drive, the audio output can have dropouts or distortions

during playback.

INFORMATION

These audio output dropouts and/or distortions only occur if the inserted CD or DVD was already copied onto the CIC internal Hard Disc Drive

(HDD) and when this CD or DVD has copy protection.

IMPORTANT:

As soon as a copy-protected CD or DVD was copied onto the HDD, the audio output dropouts and/or distortions also occur without a CD or DVD

being inserted into the CIC internal DVD drive!

CAUSE

The CIC internal HDD recognizes the inserted CD or DVD as already copied onto the HDD and will play the music from the HDD database and not

from the CD or DVD.

Therefore the music data copied from the copy protected CD or DVD onto the HDD can be corrupted and cause the audio output dropouts and/or

distortions during playback.

Note:

CDs or DVDs that are played back in the CIC internal DVD drive but are not copied onto the HDD do not show this behavior.

CORRECTION

Do not replace parts and do not perform any repair attempt!

This is normal operation of the entertainment system.

Delete the music data stored on the CIC internal HDD and play the music directly from the CD or DVD inserted into the CIC internal DVD drive.

Please explain the behavior of the entertainment system to the customer.

2010-2020 BMW 550i Sedan (E60) V8-4.8L (N62TU) Page 87

This Service Information bulletin provides technical and diagnostic information only.

2010-2020 BMW 535i Technical Service Bulletin # 131310 Date: 110901

2010-2020 BMW 535i Technical Service Bulletin # 131310 Date: 110901

Recall 10E-A02 - High Pressure Fuel Pump

SI B13 13 10

Fuel Systems

September 2011

2010-2020 BMW 535i Sedan (E60) L6-3.0L Turbo (N54) Page 107

Technical Service

This Service Information bulletin supersedes SI B13 13 10 dated February 2011.

PERFORM THE PROCEDURE OUTLINED IN THIS SERVICE INFORMATION ON ALL AFFECTED VEHICLES THE NEXT TIME THEY

ARE IN THE SHOP FOR MAINTENANCE OR REPAIRS.

[NEW] designates changes to this revision

SUBJECT

Voluntary Emissions Recall Campaign 10E-A02: N54 High-Pressure Fuel Pump (HDP)

MODEL

E60, E61, E71, E82, E88, E89, E90, E92, and E93 with the N54 engine produced from 05/26/2006 through 12/21/2009

SITUATION

An internal component in the high-pressure pump (HDP) may fail, causing drivability symptoms such as longer starting times or erratic engine

operation. Should this situation occur, the engine emergency operation (Safe Mode) is activated and the Service Engine Soon lamp (MIL) is

illuminated.

Note:

In this situation, the vehicle can continue to be driven, even for long distances, without the risk of a breakdown.

The low-pressure fuel sensor may deteriorate prematurely due to internal leakage. The Service Engine Soon lamp (MIL) may be illuminated with the

appropriate fault code stored in the DME fault memory.

Copy of the customer notification letter is shown in this bulletin .

AFFECTED VEHICLES

This Emissions Recall Campaign involves E60, E61, E71, E82, E88, E89, E90, E92, and E93 vehicles with N54 engines which were produced from

05/26/2006 through 12/21/2009.

In order to determine whether a specific vehicle has had this Emissions Recall Campaign completed or is affected by this Recall Campaign, it will be

necessary to utilize the "Service Menu" of DCSnet (Dealer Communication System) or the Key Reader. Based on the response of the system either

proceed with the corrective action or take no further action.

CORRECTION

Read vehicle's fault memory using the current version of ISTA/D. Check, and if required, replace the low-pressure fuel sensor and the high-pressure

fuel pump (HDP).

NOTE:

E89 (Z4) vehicles are not equipped with the low-pressure fuel sensor. A fault memory/low-pressure sensor check should not be performed on E89

vehicles.

PROCEDURE

1. Use the current ISTA diagnosis software (2.22 or higher). Perform the vehicle test and read the fault memory.

Note:

This step does not need to be performed on E89 vehicles.

2. If any of the following low-pressure sensor fault codes (29F3, 2A2D, 119201, 119202, 11A201, 11A202, 11B211) are stored in the DME, replace

the low-pressure fuel sensor. Follow Repair Instruction REP 13 53 594. Clear the fault memory and continue to step 6.

3. If only fault codes 2FBF or 11A401 (Fuel pressure on-release injection; pressure too low) or no faults were stored in the DME memory, go to step

4.

4. Activate the electric fuel pump (EKP) for 20 seconds using ISTA/D and the diagnostic query function (after the vehicle test, select Control unit

tree; DME; Call ECU functions; Diagnostic query; and Low-pressure fuel pump with activation).

5. If the low fuel pressure exceeds 6.7 bar at any time during the measurement period, replace the low-pressure fuel sensor. Follow Repair

Instruction REP 13 53 594.

If the fuel pressure stays below 6.7 bar, the low-pressure sensor is operating correctly and does not require replacement.

2010-2020 BMW 535i Sedan (E60) L6-3.0L Turbo (N54) Page 108

Clear fault memory and continue to step 6.

6. [NEW] Verify the DCSnet vehicle repair history. If the high-pressure pump was recently replaced with P/N 13 51 7 613 933, 13 51 7 594 943 or

with its supersession P/N 13 51 7 616 170, no more action is required.

7. [NEW] If the HDP was not replaced previously with P/N 13 51 7 613 933, 13 51 7 594 943 or P/N 13 51 7 616 170, install new high-pressure

fuel pump P/N 13 51 7 616 446. Follow Repair Instruction REP 13 51 017.

Important:

Repair Instructions 13 51 017 and 13 53 594 have been updated with the release of special tool P/N 83 30 0 496 939. The special tool

accommodates easy removal of the engine harness block located under the intake manifold. Consequently, the removal of the intake manifold is no

longer necessary when replacing the HDP (or low-pressure fuel sensor) on the N54 engine (for more details, refer to SI B13 10 10).

IMPORTANT NOTE:

All three part numbers (P/N 13 51 7 613 933, P/N 13 51 7 616 170 and P/N 13 51 7 616 446) incorporate the same level of HDP quality

improvements. If necessary, in order to expedite the repair time, you may use P/N 13 51 7 613 933 or P/N 13 51 7 616 170 from your center's parts

stock supply. This may be done only for individual, time-critical cases. For regularly scheduled campaign repairs, P/N 13 51 7 616 446 should be

ordered from the PDC.

PARTS INFORMATION

LABEL INSTRUCTIONS

After the vehicle has been checked and corrected, obtain a label (SD 92-406) and with a ball point pen print your dealer code (5 digits) on the Recall

Completion Label (see illustration). An initial quantity of 200 labels will be sent to all BMW centers. Peel the label from its backing and affix it to

the right (passenger) rear side of the hood in the engine compartment, close to windshield.

2010-2020 BMW 535i Sedan (E60) L6-3.0L Turbo (N54) Page 109

For California centers only: It is required by the California Code of Regulations that an executed orange "Vehicle Emission Recall - Proof of

Correction" certificate (SD92-084, see illustration) be provided to each customer (for vehicles registered in the state of California), once the Recall

on his or her vehicle has been completed.

Note:

Additional labels can be ordered online at BMW TIS.

2010-2020 BMW 535i Sedan (E60) L6-3.0L Turbo (N54) Page 110

2010-2020 BMW 535i Sedan (E60) L6-3.0L Turbo (N54) Page 111

2010-2020 BMW 535i Sedan (E60) L6-3.0L Turbo (N54) Page 112

[NEW] WARRANTY INFORMATION

2010-2020 BMW 535i Sedan (E60) L6-3.0L Turbo (N54) Page 113

2010-2020 BMW 535i Sedan (E60) L6-3.0L Turbo (N54) Page 114

2010-2020 BMW 535i Technical Service Bulletin # 650108 Date: 110901

2010-2020 BMW 535i Technical Service Bulletin # 650108 Date: 110901

Audio System - SIRIUS(R) Stations Not In Channels List

SI B65 01 08

Audio, Navigation, Monitors, Alarms, SRS

September 2011

Technical Service

This Service Information bulletin supersedes SI B65 01 08 dated May 2008.

[NEW] designates changes to this revision

SUBJECT

SIRIUS Radio Stations Missing in "All Channels" List

MODEL

E60, E61 *(5 Series)

E63, E64 *(6 Series)

E70 *(X5)

E71 *(X6)

2010-2020 BMW 535i Sedan (E60) L6-3.0L Turbo (N54) Page 106

E82, E88 *(1 Series)

E90, E91, N92, E93 *(3 Series)

*with option 609 (CCC) and option 655 (SDARS Satellite Radio)

SITUATION

Some of the SIRIUS satellite radio stations between channel 20 and channel 50 are not displayed in the "All channels" list.

These channels are still available in the "Presets" menu and in "Categories".

To find out what the SIRIUS satellite radio stations are on the air, refer to the SIRIUS website: www.sirius.com/whatsonsirius

CAUSE

Software issue in the Car Communication Computer (CCC)

[NEW] CORRECTION

Do not replace parts.

Program and code the vehicle with the most recent ISTA/P (Integrated Service Technical Application/Programming) version. Refer to

CenterNet/Workshop Technology for additional information on programming and coding.

Note: When the ISTA system message displays:

Battery voltage only "XX.XX" V. Please connect charger.

Please note the displayed battery voltage reading in the repair order comments section.

Note that ISTA/P will automatically reprogram all programmable control modules that do not have the latest software.

[NEW] WARRANTY INFORMATION

2010-2020 BMW 535i Technical Service Bulletin # 840411 Date: 110901

2010-2020 BMW 535i Technical Service Bulletin # 840411 Date: 110901

BMW ASSIST(R) - System Isn't Working Properly

SI B84 04 11

Communication Systems

September 2011

Technical Service

SUBJECT

BMW ASSIST(TM) Troubleshooting

MODEL

Vehicles with option code 639 (BMW ASSISTTM)

2010-2020 BMW 535i Sedan (E60) L6-3.0L Turbo (N54) Page 100

SITUATION

The BMW ASSIST(TM) system is not working properly for various reasons:

^ The Telematics Control Unit (TCU) or Communications Box (CBX) was replaced.

^ It is not possible to initialize services from the menu.

^ BMW ASSIST(TM) calls have no voice or data connection.

^ MyInfo (Google(TM) Send to Car) is not working properly.

^ BMW ASSIST(TM) was previously deactivated in the vehicle.

CAUSE

Various reasons

Please be aware that calls can intermittently have no voice or no data connection. This is not a fault and might be related to poor network coverage

or no GPS reception due to the vehicle location. Please retry from a different location.

PROCEDURE

^ Diagnose the vehicle using ISTA (Integrated Service Technical Application) diagnosis and work through any related faults.

^ Please check if there is an active Electronic Subscriber Agreement (ESA) for this customer.

^ Check if the area has limited network coverage - retest from a different location.

^ If the CBX was replaced, please follow SI B84 03 11 for the activation procedure.

^ If the CDMA-TCU was previously deactivated or replaced, please call 1-201-307-4347 for activation. Have the VIN and the ESN of the TCU

available.

^ Please follow the attached decision tree for further troubleshooting.

WARRANTY INFORMATION

This Service Information bulletin is intended to provide technical, diagnostic and/or repair process information only.

If an eligible warranty claim results that includes this process, it should be submitted following the regular warranty claim procedures that apply.

Please refer to the Warranty Policy and Procedures Manual regarding proper support, documentation and archiveing required for claims, as

applicable.

ATTACHMENTS

2010-2020 BMW 535i Sedan (E60) L6-3.0L Turbo (N54) Page 101

2010-2020 BMW 535i Sedan (E60) L6-3.0L Turbo (N54) Page 102

2010-2020 BMW 535i Sedan (E60) L6-3.0L Turbo (N54) Page 103

2010-2020 BMW 535i Sedan (E60) L6-3.0L Turbo (N54) Page 104

2010-2020 BMW 535i Sedan (E60) L6-3.0L Turbo (N54) Page 105

2010-2020 BMW 535i Technical Service Bulletin # 160107 Date: 110901

2010-2020 BMW 535i Technical Service Bulletin # 160107 Date: 110901

Emissions System - Evaporative System Leak Testing

SI B16 01 07

Fuel Supply Systems

2010-2020 BMW 535i Sedan (E60) L6-3.0L Turbo (N54) Page 96

September 2011

Technical Service

This Service Information bulletin supersedes SI B16 01 07 dated March 2010.

[NEW] designates changes to this revision

SUBJECT

Testing Evaporative Systems for Leaks

MODEL

All

[NEW] EVAP SYSTEM TANK LEAKAGE DMTL TEST MODULE OPERATING HINTS

Evaporative system leakage is found using the DMTL tank leakage test plan:

If a leakage is found to be present using the DMTL leakage test plan, the following points should be verified.

1. Check that the fuel cap is properly closed.

2. Testing the evaporative system requires all venting pipes and electrical connectors to be properly connected.

3. Search for leakage; if needed, use the VACUTEC(R) Smoke Machine 625-522B-BMW.

4. Do not replace the DMTL pump or fuel cap.

Evaporative system leakage is NOT found using the DMTL tank leakage test plan:

Only perform the applicable test plans for the faults stored. Performing additional leak measurements using a smoke machine on a vehicle that

does not fail the DMTL leakage test plan will not be reimbursed by Warranty. Do not replace the fuel cap, DMTL pump or carbon canister.

DMTL pump "system error" fault is stored in the vehicle:

Only perform the applicable test plan for the fault stored. If the test plan states to replace the DMTL pump, only replace that component.

^ Do not smoke test the vehicle.

^ Do not replace the fuel cap.

^ Do not drain the fuel tank or refill.

TROUBLESHOOTING HINTS WHEN USING THE VACUTEC SMOKE MACHINE

Testing evaporative systems for leaks is very challenging. We have developed some diagnostic hints, along with the introduction of a new special

tool, to properly connect a smoke machine to the DMTL

fresh air vent/filter connection.

Recently the VACUTEC(R) Smoke Machine 625-522B-BMW was added to the BMW Equipment Program. The VACUTEC(R) Smoke Machine

625-522B-BMW is the only approved testing device for the fuel and evaporative systems. This device automatically converts air to high purity

nitrogen, using Pressure Swing Absorption (PSA) nitrogen technology. Orders for the VACUTEC(R) Smoke Machine 625-522B-BMW, can be

placed by calling the BMW Equipment program.

[NEW] Included with the new VACUTEC(R) smoke machine are various caps and adaptors to help connect the applicator hose to the vehicle. It is

always suggested not to disturb the system before testing; try to create as little disturbance as possible to the system when connecting the smoke

machine. This smoke machine utilizes an UltraTraceUVF smoke solution. The smoke solution incorporates an ultraviolet dye, which helps pinpoint

the leak with an ultraviolet residue surrounding the leak area. Determining the source of the leak is made easy when the included Hi-Density True

UV LED light and incandescent white light are used.

[NEW] When testing the vehicle's evaporative system using the flow meter on the VACUTEC smoke machine, the ball indicator should not lift from

the zero measurement on the scale when the system is leak-free. All BMWs are designed to be 100% leak-free. A flow meter indicating zero flow

would be the same as placing your finger over or kinking the application hose of the VACUTEC smoke machine (no flow = 100% leak-free).

For more information regarding evaporative system testing, describing possible fire hazards using oxygen vs. nitrogen, please refer to the following

SAE web site:

www.sae.org/technical/papers/2007-01-1235

Shown below is the Evaporative Test Adaptor, which can connect directly to DMTL (Diagnosis Module Tank Leakage) pump-equipped vehicles

2010-2020 BMW 535i Sedan (E60) L6-3.0L Turbo (N54) Page 97

only after the fresh air filter connection has been removed. When properly connecting the tool to the system, the main benefit is that it does not

disturb the integrity of the system. This tool should be used anytime the vehicle is in the workshop for a small or large leak in the evaporative

system. Shown in the picture is the tool connected to the DMTL at the fresh air filter connection.

Evaporative Test Adapter

(for vehicles equipped with a DMTL pump) P/N 83 30 0 433 207

Hose Connection to DMTL

When properly connecting the tool to the system, the main benefit is that it does not disturb the intergrity of the system. This tool should be used

anytime the vehicle is in the workshop for a small or large leak in the tool connected to the DMTL at the fresh air filter connections.

2010-2020 BMW 535i Sedan (E60) L6-3.0L Turbo (N54) Page 98

All vehicles equipped with a LDP (Leak Diagnosis Pump) system

Vehicles equipped with the LDP system will require a series of small pieces of rubber hose to adapt the smoke machine application hose.

NOTE:

It is important that the initial test of the system is conducted with the system intact; avoid disturbance of the system. All electrical connectors and

ventilation pipes should not be disturbed, because an intermittent issue could be disturbed and nothing will be found during the test plan. Electrical

connector seals and pin or socket grommets are important parts of the system's integrity; each component relies on the electrical connectors for

proper sealing. Removing these connectors during testing will result in an incorrect diagnosis of the system.

2010-2020 BMW 535i Sedan (E60) L6-3.0L Turbo (N54) Page 99

[NEW] WARRANTY INFORMATION

2010-2020 BMW 535i Technical Service Bulletin # 651511 Date: 110901

2010-2020 BMW 535i Technical Service Bulletin # 651511 Date: 110901

Entertainment Sys. - Audio Has Dropouts Or Distortions

SI B65 15 11

Audio, Navigation, Monitors, Alarms, SRS

September 2011

Technical Service

SUBJECT

CIC-HDD: Audio Output Has Dropouts or Distortions During Playback

MODEL

All models with option 609, (Navigation System Professional, CIC)

SITUATION

When a CD or DVD is inserted into the Car Information Computer (CIC) internal DVD drive, the audio output can have dropouts or distortions

during playback.

INFORMATION

These audio output dropouts and/or distortions only occur if the inserted CD or DVD was already copied onto the CIC internal Hard Disc Drive

(HDD) and when this CD or DVD has copy protection.

IMPORTANT:

As soon as a copy-protected CD or DVD was copied onto the HDD, the audio output dropouts and/or distortions also occur without a CD or DVD

being inserted into the CIC internal DVD drive!

CAUSE

2010-2020 BMW 535i Sedan (E60) L6-3.0L Turbo (N54) Page 95

The CIC internal HDD recognizes the inserted CD or DVD as already copied onto the HDD and will play the music from the HDD database and not

from the CD or DVD.

Therefore the music data copied from the copy protected CD or DVD onto the HDD can be corrupted and cause the audio output dropouts and/or

distortions during playback.

Note:

CDs or DVDs that are played back in the CIC internal DVD drive but are not copied onto the HDD do not show this behavior.

CORRECTION

Do not replace parts and do not perform any repair attempt!

This is normal operation of the entertainment system.

Delete the music data stored on the CIC internal HDD and play the music directly from the CD or DVD inserted into the CIC internal DVD drive.

Please explain the behavior of the entertainment system to the customer.

This Service Information bulletin provides technical and diagnostic information only.

2010-2020 BMW 528i Technical Service Bulletin # 650108 Date: 110901

2010-2020 BMW 528i Technical Service Bulletin # 650108 Date: 110901

Audio System - SIRIUS(R) Stations Not In Channels List

SI B65 01 08

Audio, Navigation, Monitors, Alarms, SRS

September 2011

Technical Service

This Service Information bulletin supersedes SI B65 01 08 dated May 2008.

[NEW] designates changes to this revision

SUBJECT

SIRIUS Radio Stations Missing in "All Channels" List

MODEL

E60, E61 *(5 Series)

E63, E64 *(6 Series)

E70 *(X5)

E71 *(X6)

2010-2020 BMW 528i (E60) L6-3.0L (N52K) Page 103

E82, E88 *(1 Series)

E90, E91, N92, E93 *(3 Series)

*with option 609 (CCC) and option 655 (SDARS Satellite Radio)

SITUATION

Some of the SIRIUS satellite radio stations between channel 20 and channel 50 are not displayed in the "All channels" list.

These channels are still available in the "Presets" menu and in "Categories".

To find out what the SIRIUS satellite radio stations are on the air, refer to the SIRIUS website: www.sirius.com/whatsonsirius

CAUSE

Software issue in the Car Communication Computer (CCC)

[NEW] CORRECTION

Do not replace parts.

Program and code the vehicle with the most recent ISTA/P (Integrated Service Technical Application/Programming) version. Refer to

CenterNet/Workshop Technology for additional information on programming and coding.

Note: When the ISTA system message displays:

Battery voltage only "XX.XX" V. Please connect charger.

Please note the displayed battery voltage reading in the repair order comments section.

Note that ISTA/P will automatically reprogram all programmable control modules that do not have the latest software.

[NEW] WARRANTY INFORMATION

2010-2020 BMW 528i Technical Service Bulletin # 840411 Date: 110901

2010-2020 BMW 528i Technical Service Bulletin # 840411 Date: 110901

BMW ASSIST(R) - System Isn't Working Properly

SI B84 04 11

Communication Systems

2010-2020 BMW 528i (E60) L6-3.0L (N52K) Page 97

September 2011

Technical Service

SUBJECT

BMW ASSIST(TM) Troubleshooting

MODEL

Vehicles with option code 639 (BMW ASSISTTM)

SITUATION

The BMW ASSIST(TM) system is not working properly for various reasons:

^ The Telematics Control Unit (TCU) or Communications Box (CBX) was replaced.

^ It is not possible to initialize services from the menu.

^ BMW ASSIST(TM) calls have no voice or data connection.

^ MyInfo (Google(TM) Send to Car) is not working properly.

^ BMW ASSIST(TM) was previously deactivated in the vehicle.

CAUSE

Various reasons

Please be aware that calls can intermittently have no voice or no data connection. This is not a fault and might be related to poor network coverage

or no GPS reception due to the vehicle location. Please retry from a different location.

PROCEDURE

^ Diagnose the vehicle using ISTA (Integrated Service Technical Application) diagnosis and work through any related faults.

^ Please check if there is an active Electronic Subscriber Agreement (ESA) for this customer.

^ Check if the area has limited network coverage - retest from a different location.

^ If the CBX was replaced, please follow SI B84 03 11 for the activation procedure.

^ If the CDMA-TCU was previously deactivated or replaced, please call 1-201-307-4347 for activation. Have the VIN and the ESN of the TCU

available.

^ Please follow the attached decision tree for further troubleshooting.

WARRANTY INFORMATION

This Service Information bulletin is intended to provide technical, diagnostic and/or repair process information only.

If an eligible warranty claim results that includes this process, it should be submitted following the regular warranty claim procedures that apply.

Please refer to the Warranty Policy and Procedures Manual regarding proper support, documentation and archiveing required for claims, as

applicable.

ATTACHMENTS

2010-2020 BMW 528i (E60) L6-3.0L (N52K) Page 98

2010-2020 BMW 528i (E60) L6-3.0L (N52K) Page 99

2010-2020 BMW 528i (E60) L6-3.0L (N52K) Page 100

2010-2020 BMW 528i (E60) L6-3.0L (N52K) Page 101

2010-2020 BMW 528i (E60) L6-3.0L (N52K) Page 102

2010-2020 BMW 528i Technical Service Bulletin # 160107 Date: 110901

2010-2020 BMW 528i Technical Service Bulletin # 160107 Date: 110901

Emissions System - Evaporative System Leak Testing

SI B16 01 07

Fuel Supply Systems

September 2011

Technical Service

This Service Information bulletin supersedes SI B16 01 07 dated March 2010.

[NEW] designates changes to this revision

SUBJECT

Testing Evaporative Systems for Leaks

MODEL

All

[NEW] EVAP SYSTEM TANK LEAKAGE DMTL TEST MODULE OPERATING HINTS

Evaporative system leakage is found using the DMTL tank leakage test plan:

If a leakage is found to be present using the DMTL leakage test plan, the following points should be verified.

2010-2020 BMW 528i (E60) L6-3.0L (N52K) Page 94

1. Check that the fuel cap is properly closed.

2. Testing the evaporative system requires all venting pipes and electrical connectors to be properly connected.

3. Search for leakage; if needed, use the VACUTEC(R) Smoke Machine 625-522B-BMW.

4. Do not replace the DMTL pump or fuel cap.

Evaporative system leakage is NOT found using the DMTL tank leakage test plan:

Only perform the applicable test plans for the faults stored. Performing additional leak measurements using a smoke machine on a vehicle that

does not fail the DMTL leakage test plan will not be reimbursed by Warranty. Do not replace the fuel cap, DMTL pump or carbon canister.

DMTL pump "system error" fault is stored in the vehicle:

Only perform the applicable test plan for the fault stored. If the test plan states to replace the DMTL pump, only replace that component.

^ Do not smoke test the vehicle.

^ Do not replace the fuel cap.

^ Do not drain the fuel tank or refill.

TROUBLESHOOTING HINTS WHEN USING THE VACUTEC SMOKE MACHINE

Testing evaporative systems for leaks is very challenging. We have developed some diagnostic hints, along with the introduction of a new special

tool, to properly connect a smoke machine to the DMTL

fresh air vent/filter connection.

Recently the VACUTEC(R) Smoke Machine 625-522B-BMW was added to the BMW Equipment Program. The VACUTEC(R) Smoke Machine

625-522B-BMW is the only approved testing device for the fuel and evaporative systems. This device automatically converts air to high purity

nitrogen, using Pressure Swing Absorption (PSA) nitrogen technology. Orders for the VACUTEC(R) Smoke Machine 625-522B-BMW, can be

placed by calling the BMW Equipment program.

[NEW] Included with the new VACUTEC(R) smoke machine are various caps and adaptors to help connect the applicator hose to the vehicle. It is

always suggested not to disturb the system before testing; try to create as little disturbance as possible to the system when connecting the smoke

machine. This smoke machine utilizes an UltraTraceUVF smoke solution. The smoke solution incorporates an ultraviolet dye, which helps pinpoint

the leak with an ultraviolet residue surrounding the leak area. Determining the source of the leak is made easy when the included Hi-Density True

UV LED light and incandescent white light are used.

[NEW] When testing the vehicle's evaporative system using the flow meter on the VACUTEC smoke machine, the ball indicator should not lift from

the zero measurement on the scale when the system is leak-free. All BMWs are designed to be 100% leak-free. A flow meter indicating zero flow

would be the same as placing your finger over or kinking the application hose of the VACUTEC smoke machine (no flow = 100% leak-free).

For more information regarding evaporative system testing, describing possible fire hazards using oxygen vs. nitrogen, please refer to the following

SAE web site:

www.sae.org/technical/papers/2007-01-1235

Shown below is the Evaporative Test Adaptor, which can connect directly to DMTL (Diagnosis Module Tank Leakage) pump-equipped vehicles

only after the fresh air filter connection has been removed. When properly connecting the tool to the system, the main benefit is that it does not

disturb the integrity of the system. This tool should be used anytime the vehicle is in the workshop for a small or large leak in the evaporative

system. Shown in the picture is the tool connected to the DMTL at the fresh air filter connection.

Evaporative Test Adapter

(for vehicles equipped with a DMTL pump) P/N 83 30 0 433 207

2010-2020 BMW 528i (E60) L6-3.0L (N52K) Page 95

Hose Connection to DMTL

When properly connecting the tool to the system, the main benefit is that it does not disturb the intergrity of the system. This tool should be used

anytime the vehicle is in the workshop for a small or large leak in the tool connected to the DMTL at the fresh air filter connections.

All vehicles equipped with a LDP (Leak Diagnosis Pump) system

Vehicles equipped with the LDP system will require a series of small pieces of rubber hose to adapt the smoke machine application hose.

2010-2020 BMW 528i (E60) L6-3.0L (N52K) Page 96

NOTE:

It is important that the initial test of the system is conducted with the system intact; avoid disturbance of the system. All electrical connectors and

ventilation pipes should not be disturbed, because an intermittent issue could be disturbed and nothing will be found during the test plan. Electrical

connector seals and pin or socket grommets are important parts of the system's integrity; each component relies on the electrical connectors for

proper sealing. Removing these connectors during testing will result in an incorrect diagnosis of the system.

[NEW] WARRANTY INFORMATION

2010-2020 BMW 528i Technical Service Bulletin # 651511 Date: 110901

2010-2020 BMW 528i Technical Service Bulletin # 651511 Date: 110901

Entertainment Sys. - Audio Has Dropouts Or Distortions

SI B65 15 11

Audio, Navigation, Monitors, Alarms, SRS

September 2011

Technical Service

SUBJECT

CIC-HDD: Audio Output Has Dropouts or Distortions During Playback

MODEL

All models with option 609, (Navigation System Professional, CIC)

SITUATION

When a CD or DVD is inserted into the Car Information Computer (CIC) internal DVD drive, the audio output can have dropouts or distortions

during playback.

INFORMATION

These audio output dropouts and/or distortions only occur if the inserted CD or DVD was already copied onto the CIC internal Hard Disc Drive

(HDD) and when this CD or DVD has copy protection.

IMPORTANT:

As soon as a copy-protected CD or DVD was copied onto the HDD, the audio output dropouts and/or distortions also occur without a CD or DVD

being inserted into the CIC internal DVD drive!

CAUSE

The CIC internal HDD recognizes the inserted CD or DVD as already copied onto the HDD and will play the music from the HDD database and not

from the CD or DVD.

Therefore the music data copied from the copy protected CD or DVD onto the HDD can be corrupted and cause the audio output dropouts and/or

distortions during playback.

Note:

CDs or DVDs that are played back in the CIC internal DVD drive but are not copied onto the HDD do not show this behavior.

CORRECTION

Do not replace parts and do not perform any repair attempt!

This is normal operation of the entertainment system.

Delete the music data stored on the CIC internal HDD and play the music directly from the CD or DVD inserted into the CIC internal DVD drive.

Please explain the behavior of the entertainment system to the customer.

2010-2020 BMW 528i (E60) L6-3.0L (N52K) Page 93

This Service Information bulletin provides technical and diagnostic information only.

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